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DocuSign Envelope ID: 5B185859-5943-4C41-90BF-OCE5E90FDADD <br />(0112021 Version) <br />initial determinations. The fees cover the legal and operational costs involved with handling final <br />and binding appeal reviews, which includes, but is not limited to the following: staffing of clinical <br />professionals and supportive personnel, notifications to patients and prescribers, and maintaining <br />a process aligned with state and Federal regulations. <br />Charges for the Level 2 and Urgent Appeal Service are billed on the monthly admin invoice for <br />completed initial determination for UM, formulary, and benefit reviews. No subsequent charges <br />are incurred when cases are appealed. <br />Appeals can be deemed urgent at Level 1 or Level 2. Urgent appeal decisions are final and <br />binding. If a Level I Appeal is processed as urgent, there is no Level 2 appeal. <br />Technical <br />Bi-directional data exchange; dedicated operations, 24-hour <br />a day, seven -days a week monitoring and quality control; <br />performance reporting; and analytics <br />Decision Sunport <br />Dedicated CDH member services, Prescription Benefit <br />Review Statements, Retail Pricing Transparency <br />Member Adherence <br />ScreenRx <br />Preventive Medications <br />Member Education <br />Proactive, personalized member communications open <br />enrollment tools and member communications library. <br />robust online features, and preventive care proactive, <br />personalized member communications <br />ScreenRx for PPO Plans <br />$0.48 PMPM <br />*these charges would be in addition to any <br />pricing adjustments if greater than ten <br />percent of Client's total utilization for all <br />Plans is attributable to a CDHC. <br />$4.25 PMPM (If Elected) <br />NOT FOR DISTRIBUTION. THE INFORMATION CONTAINED HEREIN IS CONFIDENTIAL, PROPRIETARY <br />AND CONSTITUTES TRADE SECRETS OF EXPRESS SCRIPTS AND RXBENEFITS <br />22 <br />