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Task 4C — Develop Trend & Peer Group Analysis CUTR will summarize historical trends for key performance, effectiveness and efficiency indicators drawn from the above measures. The period of analysis will be five years (or another similar period determined jointly by CUTR and Indian River). In addition, in consultation with the Indian River staff, CUTR will identify up to ten (10) peer systems based on comparable service area populations, fleet size, socio-economic, land -use and institutional characteristics (e.g., purchased service). A mix of Florida and out-of-state peer systems will be identified. The selection of peer agencies will be guided by ICRP Report 141, A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry and augmented by CUTR and Indian River staff's knowledge and judgment. Data will be drawn from the National Transit Database (NTD) or other sources and summarized by CUTR. In addition to the performance indicators listed in the above table, this analysis will benefit from seeing how a set of peer agencies perform across a number of additional measures relating to operations, finance, and organizational structure. Data to be used in this analysis will include, but not be limited to, the following areas: • Organizational structure • Employees by type • Operating expenses by category • Maintenance expenses by category www.cutr.usf.edu 39 General Performance Indicators Effectiveness Measures Efficiency Measures • Passenger trips • Vehicle miles per capita • Operating expenses per • Revenue miles • Passenger trips per capita capita • Revenue hours • Passenger trips per • Operating expenses per • Route miles revenue mile passenger trip • Operating expenses • Passenger trips per • Operating expenses per • Capital expenses revenue hour revenue mile • Operating revenues • Average age of fleet • Operating expenses per • Total employees • Revenue hours per revenue hour • Vehicles available for employee • Farebox recovery ratio maximum service • Passenger trips per • Revenue miles per vehicle employee • Revenue hours per • Quality of Service (revenue employee miles between vehicle • Passenger trips per failures) employee • Average fare Task 4C — Develop Trend & Peer Group Analysis CUTR will summarize historical trends for key performance, effectiveness and efficiency indicators drawn from the above measures. The period of analysis will be five years (or another similar period determined jointly by CUTR and Indian River). In addition, in consultation with the Indian River staff, CUTR will identify up to ten (10) peer systems based on comparable service area populations, fleet size, socio-economic, land -use and institutional characteristics (e.g., purchased service). A mix of Florida and out-of-state peer systems will be identified. The selection of peer agencies will be guided by ICRP Report 141, A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry and augmented by CUTR and Indian River staff's knowledge and judgment. Data will be drawn from the National Transit Database (NTD) or other sources and summarized by CUTR. In addition to the performance indicators listed in the above table, this analysis will benefit from seeing how a set of peer agencies perform across a number of additional measures relating to operations, finance, and organizational structure. Data to be used in this analysis will include, but not be limited to, the following areas: • Organizational structure • Employees by type • Operating expenses by category • Maintenance expenses by category www.cutr.usf.edu 39