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INDIAN RIVER COUNTY NONPROFIT / QUASI AGENCY REQUEST FOR FUNDING B. Organizational Capability 9. Provide the mission statement and vision of your organization: Mission: To provide immediate access with no barriers to mental health care. "It's Okay to Get Help!"® 2. Provide a brief summary of your organization, including areas of expertise, accomplishments and o ulauon served. Mental Health Association in Indian River County has been providing services to residents since 1978. Our Walk -In & Counseling Center provides immediate access to mental health care; individuals of any age without an appointment can receive help just by walking in, free of charge. We provide scheduled visits for individual and family therapy; group counseling; psycho -educational wellness classes; case management; and adult psychiatric evaluation and medication management. We care for IRC residents of any age in need of timely, effective mental health treatment. We also focus on prevention for mental health before stage four, or before concerns reach a crisis. At local IRC aftercare programs including all three IRC Boys & Girls Clubs, we provide prevention and skill -building groups to youth for early intervention. We provide a Violence and Suicide Prevention program within area schools and for middle/high school students in crisis or with unmet mental health needs. MHA also operates three Drop -In Centers, peer -operated, mental health recovery -oriented environments open 365 days of the year, in Indian River, Okeechobee, and Indian River counties, which, as part of our continuum of care, serve severe and persistent mentally ill adults. The majority of our nearly exclusively IRC clients are indigent, lack health insurance, or require free/low-cost services to engage in needed treatment. Some do not own a motor vehicle and take the Go Line, Community Coach, Volunteer Ambulance, bicycle or walk to our facility. We offer free mental health services to IRC youth, veterans, and first responders in need to prevent them from falling into crisis due to provider waitlists or other barriers. For the last fiscal year (October of 2019 to September of 2020), 69% of therapy clients discharged with a favorable disposition (77% in 2019 and 76% in 2018). We also significantly lowered anxiety and depression levels. Client ages 12 and up who completed treatment averaged 7.7 points lower for problematic anxiety and 9.8 points lower for problematic depression (reductions of 5 points are clinically significant). Additionally, client surveys for the fiscal year showed 97% strongly agreed or agreed MHA treatment was appropriate and professional, 93% as helpful and 95% as meeting their needs. We have prevented avoidable harm since 2007 through immediate access to care, ensuring safety within 48 hours of screening. MHA remains IRC's only agency giving free walk-in access to help, caring for IRC's most vulnerable in time of greatest need, maintaining safety, and restore the functioning of residents. Actual and projected service data for the Walk -In & Counseling Center is as follows: ACTUAL TOTALS 2020 PROJECTED TOTALS 2021 117