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INDIAN RIVER COUNTY NONPROFIT / QUASI AGENCY REQUEST FOR FUNDING <br />In 2020, all UP IRC programs provided 15,256 units of services that included MSGP, emergency food <br />boxes, clothing and household services to our clients and referrals made to collaborative agency <br />partners. Through UP's Crisis Stabilization Program, 1,568 unique households received crisis <br />counseling to stabilize their lives. Since 2014, 467 individuals worked with our workforce development <br />program to develop job skills, acquire jobs, and have worked with our Success Coaches on career <br />development. In 2020, 58 households increased their income moving 21 families out of poverty toward <br />self-sufficiency. This was during the time of COVID-19 restrictions. <br />J. bnerny ust any cerurncauons anaior accrearrarions oorarnea oy your agency. <br />Although the services provided at the IRC UP Center do not require any licenses or accreditations, our <br />direct services staff are required to receive annual training from the Florida Department of Children and <br />Families. Frontline staff are trained in the areas of Security Awareness, HIPAA, Domestic Violence and <br />Civil Rights. Additionally, staff receive training from the Retail Learning Institute, a division of Coca- <br />Cola, an online learning platform that provides internationally recognized certifications in Customer <br />Service, Business Ethics, Sexual Harassment, Professionalism, and Safety and Hygiene, <br />4. How does your program differ from similar ones provided in the community? How do the programs <br />nr rnose orrerea ov orner <br />UP Programs differ from similar ones provided in the community by focusing on the root causes of <br />poverty, specifically the economic cause. The Level UP program focuses on individuals with barriers to <br />employment to improve their economic situation and move them out of poverty. In 2014, UP sharpened <br />its focus on employment through our job readiness program, the Success Training Employment <br />Program (STEP). STEP does not to duplicate services already being provided to individuals within the <br />county by design. UP's Workforce Development programs provide support to those who are not <br />currently served due to moderate to extreme barriers to employment. Individuals with barriers such as <br />lack of work history, poor work history, criminal records and educational limitations are not preferred <br />choices for programs that focus on making quick and easy placements of highly qualified candidates. <br />Our program does not disenfranchise those individuals. Our goal is to work with those individuals and <br />provide them the resources to transition from unemployment/underemployment to self-sufficiency; <br />providing them the ongoing resources they need to progress in employment and ultimately <br />permanently break the cycle of poverty in their lives. <br />UP Programs compliment those offered by other agencies through partnerships by incorporating those <br />providers into the large onsite facility. Additionally, through our efforts with STEP, we recognized the <br />need to design an Education Program that serves the community but also prepares potential STEP <br />participants. Education Courses are often provided by community partners and include topics such as <br />Financial Management, Nutrition, Computer Skills as well as Level Up. Community Partnerships that <br />compliment UP's Workforce Development programs include area banks, area health providers and <br />Indian River State College. <br />132 <br />