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EXHIBIT A INDIAN RIVER COUNTY NONPROFIT / QUASI AGENCY REQUEST FOR FUNDING A. Program Cover Page Agency: 211 Palm Beach Treasure Coast Telephone: 5613832170 Contact Person: Alix Allison Fax: 561-547-8639 Title: Grants and Compliance Manager E -Mail: alix.allisoncD211pbtc.or Address: P.O. Box 3588 Website Address: www.211treasurecoast.org Program Title: 211 HelpLine I Agree - By checking the " I Agree" box and entering your name below, you certify that information contained in this application accurately reflects the activities of this agency and that the expenditures or portions thereof for which County funds are being requested are not reimbursed by any other source. Name: FL Title: Grants and Compliance Manager tenet description of the Program for wnicn tunaing is requestea: The 211 Helpline is the only existing 24/7, completely free and confidential community helpline and crisis hotline that serves the residents of Indian River County by providing information, resources, and emotional support, including crisis intervention and suicide prevention services. It can be overwhelming for individuals to navigate the complex network of health and human services programs and to know where they can turn for help, especially when they are experiencing a crisis. By reaching out to 211, these individuals can instantly be connected to one of our highly trained Resource Center Specialists, who are able to use their active listening skills to identify the individual's immediate needs and link them to appropriate sources of assistance. For those who are in extreme distress, even to the point of suicidal ideation, 211 offers support in the form of a non -judgmental, listening ear from someone who cares to help de-escalate their current crisis situation. During times of disaster, like the COVID-19 pandemic, the 211 Helpline acts as a central hub of all disaster -related information and resources to keep members of our community safe and informed. All of these services are available to any resident of Indian River County, regardless of their age, race, ethnicity, gender, sexuality, religion, socioeconomic status, etc. Additionally, these crucial services are easily accessible over multiple platforms including via phone, text, email, chat, and independent searches through our online database of resources. Any time of the day or night, the 211 Helpline is here to support the residents of Indian River County through every crisis that they are facing, often being a caring voice that can save lives. mepor[ Amount requested from Indian River County for 2022/2023: $18,500.00 Total Proposed Program budget for 2022/2023: $676,631.00 Percent of total Program budget: 2.73% Current Funding (2021/2022) $10,855.00 Dollar increase / (decrease) in request: $7,645.00 Percent increase / decrease in request: 70.43% T request increasea 5-/o or more Dneny expiam wny: 211 is the National Suicide Prevention Lifeline's (Lifeline), only certified crisis center for this region, and as such, we respond to all calls to the Lifeline originating from our area. The planned July 2022 rollout of Lifeline's shorter 988 dialing code will continue to route all calls originating from our region to us. Along with the easy to remember number, news of 988 is predicted to bring sharp increases in the number of people reaching out for help. Suicide rates nationally and locally have been on the rise for many years, and the pandemic has only exacerbated this crisis, with so many people feeling hopeless and alone. 211 is the only center equipped to meet this need in our community, as a prerequisite to answering Lifeline calls is to be accredited by the American Association of Suicidology (AAS). However, it is critical that our agency is equipped with the necessary level of staffing and technological infrastructure prior to 988 implementation. The goal is to increase our staffing and infrastructure capacity to be able to meet the increased demand for services so that we can ensure that every member of our community experiencing a crisis can get the help they need. In this application, we are requesting a larger portion ($7,645 more) of the salary for one Resource Center Specialist. The Organization's Board of Directors has approved this application on (date): 05/12/2022 Name of President/Chair of the Board: Name of Exec. Director/CEO: EXHIBIT A Ty Barnes Sharon L'Herrou