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Internet site. Nationwide shall implement reasonable physical and technical <br />safeguards to protect personal information made available on its Internet site. <br />Nationwide shall establish safeguards that are no less rigorous than generally accepted <br />industry practices. <br />2) Participants will have the unlimited ability to increase (within the limitations of Section <br />457(b) of the Code) or decrease contributions to the Plan. All requests to increase or <br />decrease contribution amounts will be processed by Nationwide within five (5) <br />Business Days of receipt of the request, but cannot be effective until the Iater of (1) the <br />first of the calendar month following the month in which the contribution change was <br />requested, and (2) the date the contribution change can be processed by the Plan <br />Sponsor given Plan Sponsor's payroll processing schedule. <br />3) Participants will have the ability to exchange existing account balances, in full or in <br />part, and to redirect future contributions from one investment option offered by the <br />Plan to another on any Business Day, subject to Nationwide policies and any applicable <br />restrictions or penalties applied by the investment options. <br />4) Participants will receive consolidated quarterly statements detailing their account <br />activity and account balances for the Plan. Participants shall be informed, via their <br />statements, that they must notify Nationwide of any errors within forty-five (45) days <br />of receipt of their statements or confirmation of their investments. Nationwide will not <br />be liable for any errors not reported within this time frame. <br />5) Nationwide agrees to deliver account statements (by U.S. mail or electronically) to <br />Participants within thirty (30) calendar days after the end of each calendar quarter. This <br />timeframe is contingent upon Nationwide receiving fund returns from the mutual fund <br />providers within four (4) Business Days after the end of each quarter. If Nationwide <br />does not receive this information with four (4) Business Days then account statements <br />may be correspondingly delayed and will be delivered as soon as administratively <br />feasible. <br />6) Nationwide agrees to provide reports to the Plan Sponsor within thirty (30) days <br />following the end of each calendar year quarterly reporting period (March 31, June 30, <br />September 30, and December 31) summarizing the following; <br />a) All participant activity that transpired during the reporting period; <br />b) Total contributions allocated to each investment or insurance option under the <br />Plan; and <br />c) Total withdrawals by participant. This report shall include the amount, type and <br />date of withdrawal. <br />7) Nationwide agrees to maintain, for a reasonable amount of time, the records necessary <br />to produce any required reports. Plan Sponsor agrees that all related paper and <br />electronic records shall remain the property of Nationwide. <br />E. DISTRIBUTIONS <br />-7- <br />129 <br />