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SECTION XV <br />The County shall have access at all reasonable hours to <br />all of the Company's plans, contracts, engineering data <br />accounting, financial, statistical, consumer and service records <br />relating to the property and the operation of the Company and <br />to all other records required to be kept hereunder, and it <br />shall file such accounting reports and data with the County <br />when required. <br />I---T/1T.1 V117 <br />The Company shall at all times maintain public liability <br />and property damage insurance in such amounts as shall be <br />required from time to time by the Board in accordance with good <br />business practices as determined by safe business standards as <br />established by the Board for the protection of the County and the <br />general public and for any liability which may result from any <br />action of the Company. If any person serviced by the Company <br />under this franchise complains to the Board concerning the rates, <br />charges and/or operations of such utility and the Company, after <br />request is made upon it by the Board, fails to satisfy or remedy <br />such complaint or objection or fails to satisfy the Board that <br />said complaint or objection is not proper, the Board may <br />thereupon, after due notice to such utility, schedule a hearing <br />concerning such complaint or objection and the Board may review <br />the rates and charges set and charged by the Company for the <br />service it furnishes or the quality of services furnished. If <br />the Board enters its order pursuant to such hearing and the <br />Company feels it is aggrieved by such Order, the Company may seek <br />review of the Board's action by proceedings in the Circuit Court <br />of the County; otherwise, the Company shall promptly comply with <br />the order of the Board. <br />10 - <br />