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2. Engagement Performance Guarantee: The amount at risk for the Engagement Performance Guarantee will be 30% of the At -Risk Amount, and shall begin in the second year in which Members have access to the Health Center. Definitions: • Population: Eligible Members age > 18 years will be considered. Unique Engagement Rate: For the purpose of evaluating the Engagement Performance Guarantee, Unique Engagement Rate is defined as the unique patients (and not visits by the same individuals) that were engaged by Everside during the Clinic Year. Engagement: Engagement is defined as any patient interaction with an Everside provider using any modality such as in-person, video, phone, portal and mobile app (including secure messaging, prescription refills, remote monitoring, or health coaching). Conditions: • If the Everside Health Center is not fully staffed with a Medical Team as defined in Section 1.7 for 120 consecutive days or more during the 1 -year measurement period, then the Engagement Performance Guarantee for said year shall be void. • Client must adhere to Communications and Data clauses in Section 4.7; otherwise, this Engagement Performance Guarantee Metric is void. Engagement Performance Guarantee Metric: 1. The engagement performance guarantee set forth in the table below is based on percentage of Enrolled Members ages 18 and older who have at least one engagement with Everside between the start and end of each year. 2. Furthermore, beginning on the first annual anniversary of the Health Center Opening Date and continuing each year during the term of the Agreement, Everside guarantees that 50% or more of individuals, who have been Eligible Members for 180 days or more, ages 18 and older, will have a documented annual physical exam in the last 365 days. If this target is not met in any given year, then Everside will refund 5% of the At -Risk Amount to Client. c- 2022 E%erside IIcallh. LLC. All rights rescnrd. Conlidenlial. 36 Patient Percent ofAt-Risk Year Engagement Amount to Refund to 1610 Client if Target is Not Met Year 2: First annual anniversary of Health <45% 25% Center Opening Date to second annual >55% 0% anniversary of Health Center Opening Date Year 3: Second annual anniversary of <50% 25% Health Center Opening Date to third >60% 0% annual anniversary of Health Center Opening Date 2. Furthermore, beginning on the first annual anniversary of the Health Center Opening Date and continuing each year during the term of the Agreement, Everside guarantees that 50% or more of individuals, who have been Eligible Members for 180 days or more, ages 18 and older, will have a documented annual physical exam in the last 365 days. If this target is not met in any given year, then Everside will refund 5% of the At -Risk Amount to Client. c- 2022 E%erside IIcallh. LLC. All rights rescnrd. Conlidenlial. 36