1982-051 - Laserfiche WebLink

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satisfaction a need for the additional service. ® SECTION 4 The territory in which franchisee may operate is: • All of unincorporated Indian River County. SECTION 5 The Company shall at all times during the life of this franchise be subject to all lawful exercise of the police power and regulatory authority of the County and subject to such regula- tions as the County may hereafter provide by resolution. SECTION 6 The Company shall maintain and operate its garbage ser- vice in accordance with the rules and regulations as are or may be set forth by the Board from time to time. The right is hereby reserved to the County to adopt, in addition to the provisions herein contained and existing applicable resolutions or laws, such additional regulations as it shall find necessary in the exercise of the policy power and lawful authority vested in said County, provided that such regulations shall be reasonable, not in conflict with the laws of the State of Florida and not in conflict with the rights granted herein. SECTION 7 The Company shall adopt rules and regulations for the conduct of its business to insure compliance with the terms of this franchise, state law, Department of Environmental Regulation Rules and rules adopted by the Board. The rules will promote the ability of the Company to provide continuous, uninterrupted, high quality service to its customers. Customer complaints must be handled no later than the next business day. The Company shall keep a complete log of all consumer complaints indicating when the complaint was received, when and how the matter was resolved. A monthly consumer complaint report shall be given to the County prior to the 10th day of each month which shall contain a complete copy of the Company's complaint log. SECTION 8 The Company shall not grant any preferential rates, -3-