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SECTION %VIII <br />INSURANCE <br />The Utility shall at all times maintain public liability and <br />property damage insurance in such amounts as set forth in Exhibit "C" <br />attached hereto and incorporated herein by reference. The Utility shall <br />cause the County to be duly notified by the insurer in the event of any <br />modifications or deletions of the insurance as set forth in said Exhibit <br />IV% Said amounts shall be adjusted by the Utility, as shall be <br />required from time to time by the Board in accordance with good business <br />practices as determined by safe business standards as established by the <br />Board for the protection of the Canty and the general public and for <br />any liability which may result from any action of the Utility. <br />SECTION HI% <br />'SUMER COMPLAINTS <br />If any written complaint is filed with the Board by any persons <br />serviced by the Utility under this franchise, the Board shall first <br />determine Whether reasonable cause exists with respect to said <br />complaint. If the Board finds reasonable cause does exist, the Board <br />shall so notify the Utility and reques' the Utility to satisfy or remedy <br />such complaint. If the Utility fails, within a reasonable tine, to <br />satisfy or remedy such complaint or objection, the Board may review sane <br />according to the provisions hereof. If the Board enters its order <br />pursuant to such hearing and the Utility feels it is aggrieved by such <br />order, the Utility nay seek review of the Board's action by petition for <br />Writ of Certiorari filed in the Circuit Court of the County; otherwise <br />the Utility shall promptly comply with the order of the Board. <br />SECTION XX <br />CHANGE IN RATE SCHEDULE <br />Should the Utility desire to establish rates and charges or should <br />the Utility desire to increase any charges heretofore established and <br />approved by the Board, then the Utility shall notify the Board in <br />writing, setting forth the schedule of rates and charges Which it <br />proposes. The Utility shell pay any rate structure review fee as the <br />County my then have in effect and shall furnish the County with all <br />information requested by the Canty that is pertinent to the proposed <br />new rate schedule. A public hearing shall than be held on such request, <br />of which notice shall be given by publication in a newspaper regularly <br />published in said County at least one time not more than one month or <br />less than one week preceding such hearing. Certified proof of <br />publication of such notice shall be filed with the Board. Said hearing <br />may thereafter be continued for a reasonable time as determined by the <br />Board. If the Board enters an order pursuant to such hearing and the <br />Utility feels aggrieved by such order, than Utility may seek review of <br />the Board's action by filing a petition for Writ of Certiorari in the <br />13 <br />