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Next, the Board reviewed the following information supplied by <br />Harry Asher, Assistant Director of Utility Services: <br />DATE: May 6, 1996 <br />TO: JAMES E. CHANDLER <br />COUNTY ADMINISTRATOR <br />THRU: TERRANCE G. PINTO <br />DIRECTOR OF UTI S <br />FROM: HARRY E. ASHER <br />ASSISTANT DIRECTOR OF UTILITY SERVICES <br />SUBJECT: SEE ATTACHED <br />Attached is additional information prepared by staff relating to <br />the "Landlord Responsibility for Unpaid Utility Bills" item to be <br />discussed at the May 7, 1996 Board of County Commissioners. <br />DATE: MAY 4, 1996 <br />TO: TERRANCE G. PINTO <br />DIRECTOR OF UTILITY SERVICES <br />FROM: MARY BLUMSTEIN 'fA4b <br />ACCOUNTING CLERICAL SUPERVISOR <br />RE: RESPONSE TO CORRESPONDENCES <br />Keeping in line with Indian River County Ordinance 95-17, Section 201.22. the following policy <br />is currently in place regarding new applications for service at an existing service location: <br />All owner responsible charges must be paid prior to acceptance of a new application. <br />Owner responsible charges are all charges billed directly to the property owner's account plus <br />unpaid base facility and billing charges from a nonowner at the address. Owner responsible base <br />facility and billing charges are calculated after the nonowner's deposit has been applied to the <br />account. New applicants are informed of any outstanding balances that need to be paid prior to <br />processing their application. New applicants are asked to have their lessor contact our <br />department to resolve the balance. <br />Account balances are not intentionally allowed to grow beyond the deposit. It is not uncommon <br />for a Utility bill to exceed the deposit in a single 30 day cycle. The Department is not always <br />notified when a nonowner has vacated a property. Attached is the procedure one of our larger <br />property management companies follows. This allows our department to be up-to-date on <br />property ownership as well as occupancy. This is not the norm for all property management <br />companies. <br />Following is the procedure followed by this Department, according to County Ordinance 91-9, <br />regarding nonpayment of Utility bills. <br />Water service is disconnected approximately 31 calendar days after a bill is generated. As you are <br />aware, Utility bills are due 20 calendar days from the billing date. A delinquent notice is mailed <br />after the 20 days to accounts with outstanding balances allowing 10 additional days for payment <br />83 <br />MAY 79 1996 K 97 998 <br />