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References <br />Cohen & Eimicke (1998). Tools for Innovators: Creative Strategies for Managing Public <br />Sector Organizations. San Francisco, CA: Jossey-Bass. <br />Drucker, P. (1999). Management Challenges for the 21 stCentury. New York, New York: <br />HarperCollins Publishers. <br />Neo, Grimmelikhuijsen, & Trummers (2021). Core Values for ideal civil servants: <br />service-oriented, responsive, and dedicated. Public Administration Review. Wiley <br />Periodicals. Vol. 83. pp. 838-862. <br />Salamon, L. (2002). The Tools of Government: A Guide to the New Governance. Oxford <br />University Press. <br />Starling, G. (2008). Managing the Public Sector, 8thEdition. Boston, MA: Thomson <br />Higher Education. <br />INDIAN RIVER COUNTY • 2023 GOAL SETTING PROCESS & WORKSHOP FINAL REPORT ■ Page 23 <br />221 <br />