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DELETE (2)
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DELETE (2)
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Last modified
3/26/2024 11:24:10 AM
Creation date
3/26/2024 11:24:09 AM
Metadata
Fields
Template:
Official Documents
Official Document Type
Agreement
Approved Date
12/12/2023
Control Number
2023-263B
Agenda Item Number
8.H.
Entity Name
Florida Power & Light (FPL)
Subject
FPL Care to Share Program 5 Year Agreement to FPL East Service Area;
from Jan. 1, 2024 to Dec. 31, 2024
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A TRUE COPY <br /> CERTIFICATION ON LAST PAGE <br /> RYAN L.BUTLER,CLERK <br /> o Other Adjustments <br /> o Audit Ending Balance <br /> o Number of Customers Served <br /> Copies of all transmittals pertaining to that Quarter's report. <br /> The FPL Area Business Specialist Manager will help to coordinate the audit of the <br /> records submitted and will request from the agency copies of signed Authorization for <br /> Release of General and/or Confidential Information forms for customers selected at <br /> random from the accounts covered in that quarter. Upon completion of the quarterly <br /> audit, the FPL Area Business Specialist Manager will provide a completed quarterly <br /> audit report to the Agency. The report will specifically confirm the audit as acceptable <br /> (or not), and/or identify any exceptions cited, along with recommended (or required) <br /> steps to eliminate or correct said exceptions and process shortcomings. <br /> In addition to the quarterly audit, FPL and/or a third-party designee will conduct an <br /> on-site agency Operational Review no more than once every two years. These on- <br /> site visits are intended to be minimally intrusive to the agency's normal operation, and <br /> will be scheduled approximately thirty days in advance. The agency will be advised <br /> on what type of files/documentation/information will be needed for review. The agency <br /> may be asked to review some information in advance, to facilitate an efficient on-site <br /> review. <br /> VII. General <br /> The Agency and FPL personnel will strive to provide this community resource with a <br /> high degree of professionalism, reflecting positively on the program's donors, FPL <br /> and the Agency. The Agency and FPL have named the following designees for <br /> purposes of this Agreement: <br /> FPL Corporate Contact Agency Contact <br /> Dawn Nichols Budget Director <br /> Vice President, Customer Service Indian River County <br /> 700 Universe Boulevard 1801 27th Street <br /> Juno Beach, Florida 33408 Vero Beach, Florida, 33960 <br /> 772-226-1214 <br /> FPL Area/Regional Contact <br /> Laura Bayona <br /> Special Consumer Services Business Specialist <br /> 4105 15th Ave SW <br /> Naples, Florida, 34116 <br /> 239-248-9176 <br /> The Parties understand this program is designed to be flexible to the current needs of <br /> the community, and modifications may be made from time to time to make the <br /> program more effective. Any modifications to this Agreement must be by mutual <br /> agreement of the Parties in form of a written amendment. <br /> 8 FPL Care To Share Program Agreement(rev 11-27-2023) <br />
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