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INDIAN RIVER COUN'T'Y <br />OFFICE OF MANAGEMENT AND BUDGET <br />I It 1)3 �s _��Cl- \it[•�1�7 <br />DATE: April 10, 2024 <br />TO: BOARD OF COUNTY COMMISSIONERS <br />THROUGH: John A. Titkanich, Jr., County Administrator <br />Kristin Daniels, Director, Office of Management and Budget <br />FROM: Jennifer Hyde, Purchasing Manager <br />SUBJECT: Approval of Client Service Agreement for Utilities Bill Print and <br />Mailing Services <br />BACKGROUND: <br />The Department of Utility Services has utilized various piggyback agreements, resulting <br />from a formal solicitation process by another Florida agency, for billing services. Most <br />recently, the Department had been utilizing a Hernando County Agreement with <br />Cathedral Corporation ("Cathedral"). This agreement expired on March 24,2024, and a <br />new agreement with Cathedral, resulting from an invitation to bid process, was awarded <br />by the Hernando Board of County Commissioners on November 28, 2023. <br />DISCUSSION: <br />The Hernando County Bid anticipated postage to be paid through the County's own <br />postage permit. Because Indian River County does not have a postage permit to provide <br />to Cathedral, different terms must be accepted to facilitate appropriate funding, <br />payment, and management of postage. This acceptance has been requested in the form <br />of a Client Service Agreement, attached for the Board's consideration. <br />FUNDING• <br />Funding for the software will come from the Utilities Operating Funds shown below, as <br />anticipated for FY 24/2.9. Operating funds are derived from water and sewer sales. <br />Item <br />GL <br />Description <br />Estimate for <br />FY 24/25 <br />Utility Bill Printing <br />47126536-034720 <br />Utilities /Customer <br />Service Outside Printing <br />$42,000 <br />CCR Water Quality <br />47121936-034720Production <br />Utilities/Water <br />Report Inserts <br />Outside Printing$12,000 <br />Grease Slip Inserts <br />47126836-034720 <br />Utilities/Wastewater <br />Collection Outside Printing <br />$g,000 <br />Postage <br />47126536-034210 <br />Utilities/Customer <br />Service/Postage <br />$212,400 <br />66 <br />