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B. Organization Capability (Continued) � 4. How does your program differ from similar ones provided in the community? How do the programs complement rnose orrerea Dy orner agencies. This program focuses on providing accessible psychiatric medical services and crisis intervention specifically for the uninsured and indigent population of Indian River County. Our unique service is the Mobile Crisis Response Team (MCRT), offering 24/7 intervention for individuals experiencing a personal crisis or supporting a loved one in crisis. This immediate intervention can prevent escalation and ensure individuals receive the help they need when they need it most. Additionally, unlike traditional hotlines, the MCRT provides on-site support and assessment. How We Complement Other Agencies: While other agencies might offer therapy services, our program fills the gap by providing immediate crisis response and stabilization. Through networking and referrals, we connect clients with long-term support services offered by other agencies in the community, ensuring all their needs are met. This collaboration fosters a comprehensive and coordinated approach to mental health care within Indian River County. 5. Please describe the staffing requirements of these programs. Be specific in indicating the number of paid roressionai positions ana para support stair posirions. Overall New Horizons employees approximately 400 personnel across the four counties that we serve. New Horizons is committed to serving the Indian River County community. We employ a team of 288 highly qualified professionals and 164 support staff across all our programs. Notably, 35 staff members working in various capacities live and work in Indian River County. The MRT program operates 24 hours a day, 7 days a week to ensure uninterrupted access to critical services for our clients. Our current staffing structure allows for this continuous service delivery by having a dedicated team of qualified professionals and support staff available around the clock. Additionally, we can adjust staffing levels within the program based on real-time client needs. S. Do these programs utilize volunteers? If yes, please briefly describe. New Horizons utilizes approximately 50 volunteers and interns. Due to the nature of our services we are limited in utilizing volunteers. /. veSCn tion or the countywice purpose the tunas will De uses ror. The requested funds will directly support the recovery and well-being of adults with mental illnesses residing in Indian River County. We will achieve this by providing a comprehensive range of services: Psychiatric Medical Services (Evaluations & Medication Management): This ensures accurate diagnoses and proper medication management, crucial for stabilization. Outpatient Therapy (Individual & Group Sessions): This empowers clients to develop coping skills, improve understanding of their condition, and manage their mental health effectively. Case Management: This service connects clients with essential resources, coordinates their care plan, and ensures they receive the appropriate support services. Psychosocial Rehabilitative Services: These services help individuals regain independence, develop life skills, and return to a productive life. Crisis Support Bed Days: This offers safe haven and immediate intervention for individuals experiencing a mental health crisis. Injection Clinic Services: This provides a long-acting medication option, improving medication adherence and treatment outcomes. By offering these evidence -based services, we address the prioritized need for mental healthcare within the adult indigent population of Indian River County. This comprehensive approach fosters improved attendance, medication compliance, and overall well-being for our clients. 110