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B. Organization Capability (Continued) 4. How does your program differ from similar ones provided in the community? How do the programs complement those offered by other agencies? Senior Resource Association, Inc. has earned designations as Community Transportation Coordinator and mass transit service provider for Indian River County. As such, SRA is responsible for providing affordable transportation services to those in Indian River County and to manage a fleet of vehicles purchased with local, state and federal funds. 5. Please describe the staffing requirements of these programs. Be specific in indicating the number of paid woress►onai positions ana pa►a support starr positions. The staff requirements are: Transportation Director, Operations Manager, Safety and Training Supervisor, three Operation Supervisors, Dispatcher, 7 Customer Care Agents, Security Guard, four Mechanics, and 70 full and part-time drivers. Current support staff positions are: Chief Executive Officer, Chief Financial Officer, Human Resource Director, Accounting Manager, Staff Accountant, Accounts Payable Clerk, two Accounting Clerks, Executive Assistant, Marketing Director, and Maintenance worker. 6. Do these programs utilize volunteers? If yes, please briefly describe. All transportation staff and drivers are paid positions due to insurance, HIPPA, and training requirements. i. uescr►ption or the countywiae purpose the rungs Will De usea Tor. Senior Resource Association, Inc. (SRA) has provided transportation in Indian River County (IRC) on a non-profit basis since its incorporation in 1974. SRA has served as the Contractor for the Community Transportation Coordinator system since 1990 and as the Contractor for the GoLine fixed route system since 1994. This basic service continues to grow and develop as the needs of Indian River County increases. GoLine, the fixed route system throughout IRC, provides fare free transportation Monday through Friday from 6:00 a.m. to 9:00 p.m., and Saturday from 8:00 a.m. to 5:00 p.m. Community Coach, a complementary Paratransit service with determined eligibility and advanced reservations, operates the same hours as GoLine. GoLine routes are determined by client surveys, input from the County's Transportation Disadvantaged Local Coordinating Board and by the FDOT. All vehicles are equipped with radios to expedite service with direct 911 capability. The fleet consists of 18 paratransit vans and 23 GoLine buses (including 9 heavy duty Gillig buses). GoLine and Community Coach are funded by the Federal Transit Administration, Florida Department of Transportation, Commission for the Transportation Disadvantaged and Indian River County. The funding received from Indian River County is used to meet the local match requirements for the federal and state transportation grants. As the Community Transportation Coordinator, SRA coordinates resources and services to provide a more cost effective and efficient countywide transportation system. GoLine and Community Coach are imperative for Indian River County due to the continual rise in population. The need for public transportation is reflected in the County's Transportation Improvement Plan (TIP) and Transit Development Plan (TDP). P40%