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A TRUE COPY CERTIFICATION ON LAST PAGE RYAN L. BUTLER, CLERK SERVICES AGREEMENT THIS SERVICES AGREEMENT ("Agreement") is made and entered into this 30th day of September, 2024, by and between Communications International Inc, (hereinafter referred to as "Cl") located at 2150 15' Avenue, Vero Beach, FL 32960 in support of Indian River County Emergency Services (hereinafter referred to as "Customer"). This Agreement shall begin on October 1 s`. 2024 ("Commencement Date") and shall continue for a one (1) year period ("Term") through September 301, 2025 ("Expiration Date"). This Agreement, along with its sections and attachments listed below, describes the terms and conditions for purchase of Services by Customer as described in this Agreement or other document(s) attached to and made part of this Agreement. In the event of any inconsistencies or conflicts within this Agreement, precedence shall be given to the documents in the order in which they are listed: SECTION 1 SECTION 11 SECTION 111 ATTACHMENT A ATTACHMENT B SCOPE SCOPE SERVICES GENERAL TERMS AND CONDITIONS EQUIPMENT LIST SERVICE DESCRIPTIONS 1. This Agreement contains the terms and conditions for Customer's purchase and CI's delivery of the Services. CI shall provide the Services described in this Agreement, including its attachments. In addition to the General Terms and Conditions, the Service Descriptions included in Attachment B may contain terms and conditions specific to that service. 2. The Services are defined within this Agreement and are limited to only those Services in Section ("Services") and further described in Attachment B ("Service Descriptions"). All Services provided under this Agreement are only applicable to the Equipment identified in Attachment A ("Equipment List"). Any Equipment not identified in the Equipment List is excluded from the services, 11. SERVICES 13elow sets forth the mutually agreed Services purchased by the Customer. SERVICES Software Services MASS-BSN6J0 includes the services below. • Security Update Management Services (SUMS+) • Software Managed Services (SMS) • Premium Technical Support (PTS) TERM (Period of Performance) Annual Support Fees The Agreement shall begin on the commencement. Date and shall continue for one-year period through Expiration Date. TOTAL ANNUAL SUPPORT FEES (YEAR) $131,513.33 Invoicing will occur annually, and payment will be due 30 days from the date of invoice.