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A TRUE COPY CERTIFICATION ON LAST PAGE RYAN L. BUTLER, CLERK 911 SYSTEM MAINTENANCE SERVICE CONTRACT Elite Premier Purchase, Installation and Maintenance Service This Agreement is entered into between Indian River County, 4225 43rd Avenue, Vero Beach, FL 32967 a political subdivision of the State of Florida, (hereinafter called "County") and Kraus Associates Inc., d/b/a AK Associates, 326 Porta Rosa Circle, St Augustine, FL 32092 (hereinafter called "Contractor"). It is agreed between "County" and "Contractor" as follows: AK ELITE PREMIER INSTALLATION AND MAINTENANCE SERVICE Contractor agrees to provide, and the County agrees to purchase and accept, in accordance with the terms and conditions set forth below, Contractor's Elite Premier Installation and Maintenance Service for the Hardware and Software sold by the Contractor and licensed to the County. **Please note that this agreement is for maintenance and installations services performed by Kraus Associates, Inc., Any required cost for hardware, software or manufacturer's labor is the responsibility of customer.** COSTS: AK Elite Premier Maintenance AK Elite Premier Service (labor only) — Two (2) days per week with minimum six (6) hours per day for preventive maintenance and scheduled subsequent installations for equipment adds, moves and changes. AK Elite Premier Maintenance ■ 12/1/24-11/30/25 95,700 ■ 12/1/25-11/30/26 95,700 ■ 12/l/26-11/30/27 97,600 ■ 12/1/27-11/30/28 97,600 ■ 12/l/28-11/30/29 99,560 Note: The Contractor agrees to provide the County with a quote for Solacom Support for subsequent years on a yearly basis. AK ELITE PREMIER MAINTENANCE SERVICE: AK Associates Elite Premier Maintenance service includes the following: AK Elite Premier Maintenance • Provide I' -tier labor support at the Indian River County 9-1-1 PSA -Ps. Maintenance (labor only) will be performed by the Contractor for all work performed on the 911 System and all associated components purchased and installed by the Contractor. • Retraining may be done at various times at no additional cost upon request of the County throughout the life of the contract. The County is responsible for all training materials supplied by the equipment manufacturer after the initial training.