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EXHIBIT A <br />GENERAL TERMS AND CONDITIONS <br />(9-1-1 SERVICES AND SOFrwARE LICENSE) <br />its sole option and expense, take any of the following <br />steps to remedy such breach: <br />(a) replace any damaged or defective media <br />on which INdigital supplied the Software; <br />(b) amend, supplement or replace any <br />incomplete or inaccurate Documentation; <br />(c) repair the Software; <br />(d) replace the Software with functionally <br />equivalent software (which software will, on its <br />replacement of the Software, constitute <br />Software); and/or <br />(e) terminate the Agreement and, provided <br />that Customer fully complies with all of its post- <br />termination obligations as set forth in Section 9.4 <br />of these Terms, promptly refund to Customer, on <br />a pro rata basis, the share of any license fees <br />prepaid by Customer for the future portion of the <br />Term that would have remained but for such <br />termination. <br />10.6. Sole Remedv. If INdigital does not cure <br />a warranty breach or terminate the Agreement as <br />provided in Section 10.5 of these Terms within a <br />reasonable period of time after INdigital's receipt of <br />written notice of such breach, Customer shall have the <br />right to terminate the Agreement as provided in <br />Section 9.3(c) of these Terms. Provided that Customer <br />fully complies with its post -termination obligations as <br />set forth in Section 9.4 of these Terms, INdigital shall <br />promptly refund to Customer, on a pro rata basis, the <br />share of any license fees prepaid by Customer for the <br />future portion of the Term that would have remained <br />but for such termination. THIS SECTION 10.6 SETS <br />FORTH THE CUSTOMER'S SOLE REMEDY AND <br />INDIGITAL'S ENTIRE OBLIGATION AND <br />LIABILITY FOR ANY BREACH OF ANY <br />INDIGITAL WARRANTY OF THE SOFTWARE <br />SET FORTH IN THE AGREEMENT. <br />10.7. DISCLAIMER OF WARRANTIES. <br />EXCEPT FOR THE EXPRESS LINIITED <br />WARRANTY SET FORTH IN SECTION 10.2 OF <br />THESE TERMS, ALL SOFTWARE, <br />DOCUMENTATION AND OTHER PRODUCTS, <br />INFORMATION, MATERIALS AND SERVICES <br />PROVIDED BY INDIGITAL ARE PROVIDED "AS <br />IS." INDIGITAL HEREBY DISCLAIMS ALL <br />WARRANTIES, WHETHER EXPRESS, IMPLIED, <br />STATUTORY OR OTHER (INCLUDING ALL <br />WARRANTIES ARISING FROM COURSE OF <br />DEALING, USAGE OR TRADE PRACTICE), AND <br />SPECIFICALLY DISCLAIMS ALL IMPLIED <br />WARRANTIES OF MERCHANTABILITY, <br />FITNESS FOR A PARTICULAR PURPOSE, TITLE <br />A TRUE COPY <br />CERTIFICATION ON LAST PAGE <br />:CYAN L. BUTLER, CLERK <br />AND NON -INFRINGEMENT. WITHOUT <br />LIMITING THE FOREGOING, INDIGITAL <br />MAKES NO WARRANTY OF ANY KIND THAT <br />THE SOFTWARE OR DOCUMENTATION, OR <br />ANY OTHER INDIGITAL OR THIRD -PARTY <br />GOODS, SERVICES, TECHNOLOGIES OR <br />MATERIALS (INCLUDING ANY SOFTWARE OR <br />HARDWARE), OR ANY PRODUCTS OR <br />RESULTS OF THE USE OF ANY OF THEM, WELL <br />MEET CUSTOMER'S OR OTHER PERSONS' <br />REQUIREMENTS, OPERATE WITHOUT <br />INTERRUPTION, ACHIEVE ANY INTENDED <br />RESULT, BE COMPATIBLE OR WORK WITH <br />ANY OTHER GOODS, SERVICES, <br />TECHNOLOGIES OR MATERIALS (INCLUDING <br />ANY SOFTWARE, HARDWARE, SYSTEM OR <br />NETWORK), OR BE SECURE, ACCURATE, <br />COMPLETE, FREE OF HARMFUL CODE OR <br />ERROR FREE. ALL THIRD -PARTY MATERIALS <br />ARE PROVIDED "AS IS" AND ANY <br />REPRESENTATION OR WARRANTY OF OR <br />CONCERNING ANY OF THEM IS STRICTLY <br />BETWEEN CUSTOMER AND THE THIRD - <br />PARTY OWNER OR DISTRIBUTOR OF SUCH <br />OPEN- THIRD -PARTY MATERIALS. <br />11. INDEMNIFICATION. <br />11.1. INdieital Indemnification. INdigital <br />shall indemnify, defend and hold harmless Customer <br />from and against any and all Losses incurred by <br />Customer arising out of or relating to any Action by a <br />third party (other than an Affiliate) to the extent that <br />such Losses arise from any allegation in such Action <br />that the Software, or any use of the Software, in the <br />Territory in accordance with the Agreement (including <br />these Terms) (including the Documentation) infringes <br />any U.S. Intellectual Property Right in the U.S. The <br />foregoing obligation does not apply to the extent that <br />such Action or Losses arise from any allegation of or <br />relating to any: <br />(a) Third -Party Materials; <br />(b) patent issued on a patent application <br />published after the Effective Date; <br />(c) incorporation by the Software of, or <br />combination, operation or use of the Software in <br />or with, any technology (including any software, <br />hardware, firmware, system or network) or <br />service not provided by INdigital or specified for <br />Customer's use in the Documentation, unless <br />otherwise expressly permitted by INdigital in <br />writing; <br />(d) modification of the Software other than: <br />(i) by INdigital or its authorized contractor <br />