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Exhibit C <br />Software / Services Description <br />1. Database Services - <br />A TRUE COPY <br />CERTIFICATION ON LAST PAGE <br />RYAN L. BUTLER, CLERK <br />Location Database services for the PSAP. Repository for Address Location Information (ALI). Legacy wireline records <br />in the service area will be processed by INdigital using industry standard record exchange and correction methods. i2 <br />format ALI service (wireless, VoIP - using pANi) will be provided by INdigital. <br />2. Routing Services - <br />INdigital will design and deploy an Next Generation Core Services (NGCS) configuration that conforms to standards <br />and includes the necessary components to provide NG9-1-1 using industry standard Functional Elements. <br />Redundant, diverse service aggregation points of presence will be established, and the proposed solution will conform <br />to the current standards, and accommodate future adjustments to the standards as they become available. <br />3. Network Services - <br />The proposal's objective is to establish an Emergency Services iP Network (ESiNet) to serve existing and new <br />customers. This connectivity will be provided by diverse carriers when available. This service enables connectivity to <br />the PSAP for delivery of voice and data for NG9-1-1. <br />4. MEVO Services - <br />A service continuity and disaster recovery platform (INdigital's MEVO system) will be deployed. The MEVO <br />platform is an independent call processing system on the output (egress) side of the NGCS Routing Platform. This <br />platform allows for 9-1-1 calls to be routed to a VOIP phone with E9-1-1 functionality. Indian River will have 8 <br />MEVOs at EOC, 9 at the Sheriffs Office, VBPD will have 3 and 3 at SEBPD. <br />