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�r <br />INDIAN RIVER COUNTY <br />OFFICE OF MANAGEMENT AND BUDGET <br />PURCHASING DIVISION <br />DATE: February 24, 2025 <br />TO: BOARD OF COUNTY COMMISSIONERS <br />THROUGH: John A. Titkanich, Jr., County Administrator <br />Kristin Daniels, Budget Director <br />FROM: Jennifer Hyde, Purchasing Manager <br />SUBJECT: Approval of Agreement for Next Generation 9-1-1 Core Services <br />BACKGROUND: <br />The Emergency Services District operates the County -wide 9ii call taking network and <br />systems, located at the Indian River County Sheriff's Office, City of Sebastian, City of <br />Vero Beach and at the Emergency Operations Center (EOC). The 9ii Office is pursuing <br />professional services to replace the current AT&T legacy 911 routing network and <br />associated database with Next Generation 9ii (NG-9ii) services. NG -911 will be an <br />Internet Protocol (IP) -based system composed of managed Emergency Services IP <br />Networks (ESInet), functional elements (applications), and database that replicate <br />traditional Egli features and functions and provide additional capabilities. This system <br />is designed to provide access to emergency services from all connected communication <br />sources and provide multimedia data capabilities for PSAP's and other emergency <br />service organizations. NG-9ii services operate within a closed, public safety only <br />network. NG -911 is a nationwide endeavor and a majority of counties within Florida are <br />in progress, or have already transitioned to this type of service. <br />With the implementation of Next Generation call routing, county Public Safety <br />Answering Points (PSAPs) will have new methods to better serve our community. <br />DISCUSSION: <br />At staff s request, INdigital has submitted a proposal to provide the services over an <br />initial five-year term, with annual renewals following, in compliance with a contract <br />awarded by Alachua County, as a result of their RFP 21-976. All work under the <br />agreement is as detailed in the Alachua County award, with the exception of network <br />services, which are charged as a direct pass through from our local fiber provider(s).. <br />INdigital offers diverse, redundant paths of connectivity serviced by two data centers <br />located in Jacksonville and Winter Haven. All Indian River citizen and visitor 9-1-1 <br />calls, will remain in state. INdigital is also the sole source of the Managed Emergency <br />Voice Operations (MEVO) Disaster Recovery Solution. MEVO phones will be supplied <br />one for one at each Call Handling Equipment (CHE) position inside each PSAP with <br />Indian River County. <br />71 <br />