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INDIAN RIVER COUNTY <br />OFFICE OF MANAGEMENT AND BUDGET <br />PROCUREMENT DIVISION <br />DATE: March 12, 2025 <br />TO: BOARD OF COUNTY COMMISSIONERS <br />THROUGH: John A. Titkanich, Jr., County Administrator <br />Kristin Daniels, Budget Director <br />FROM: Jennifer Hyde, Procurement Manager <br />SUBJECT: Approval of Agreement for 911 Recording System Maintenance <br />BACKGROUND: <br />The Emergency Services District operates the County -wide 911 call taking network and <br />systems, located at the Indian River County Sheriffs Office, City of Sebastian, City of <br />Vero Beach and at the Emergency Operations Center (EOC). A vital component of this <br />system is the recording of the calls. <br />DISCUSSION: <br />The term of the current maintenance program expired on March 1, 2025. Staff would <br />like to enter into a maintenance agreement for the recording system software <br />maintenance with Quality Recording Solutions, LLC. The annual cost of this platform is <br />$27350, which will continue annually for five (5) years. The total cost over the life of <br />this agreement is $136,75o. <br />FUNDING• <br />Funding for the first year, in the amount of $27,350, will be made available in the 911 <br />Surcharge/Communications Center/Other Contractual Services account, number <br />12013325-033490, via budget amendment. <br />RECOMMENDATION: <br />Staff recommends the Board approve the Maintenance Services Agreement with Quality <br />Recording Solutions, LLC and authorize the Chairman to sign it, after review and <br />approval by the County Attorney as to form and legal sufficiency. <br />Attachment: <br />QRC MSA <br />105 <br />