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Communications International, Inc. <br />Terms and Conditions <br />Equipment and Services <br />Important Information about These Terms and Conditions. These Terms <br />and Conditions constitute a binding agreement between you as the <br />"Cu stomeP'and Communications International, Inc. ("Ci") as seller and <br />are referred to herein as either "Terms and Conditions" or this <br />"Agreement'. Customer and Ci may be individually referred to as a "Tgm�" <br />or collectively referred to as "Parties". By engaging Ci to perform any <br />"Services" and/or procure any "Equipment" Customer accepts these Terms <br />and Conditions. <br />Definitions. "Customer's Environment" means the sites and other <br />communications facilities, including but not limited to the existing <br />computers, operating systems, towers and other equipment and systems, as <br />the same may be from time to time amended, modified, or supplemented, <br />within which Customer intends to use the Equipment and Services <br />procured hereunder. " ui meat" means the equipment listed on Exhibit <br />A to be supplied by Ci under this Agreement as the same may be from time <br />to time amended, modified, or supplemented. "Services" means the work <br />to be performed by Ci under this Agreement, as set forth on Exhibit B, as <br />the same may be from time to time amended, modified, or supplemented. <br />"Software" means standard software components in object code form <br />developed by an Equipment manufacturer, and which are contained within <br />the Equipment when initially delivered or as thereafter upgraded pursuant <br />to the terms hereof. All other capitalized terms are defined when they first <br />appear. <br />Term. This Agreement will begin when it is accepted by Ci and will remain <br />in effect for one year unless a different term is specifically agreed in writing <br />between the Parties (each a "Term"). Thereafter, the Services provided <br />under this Agreement shall automatically renew in twelve (12) month <br />increments unless either Party notifies the other of its decision to terminate <br />this Agreement by providing the other Party sixty (60) days written notice <br />prior to the expiration of the Term then in effect. <br />Notwithstanding that this Agreement may terminate prior to the expiration <br />of an individual Order's term, it is expressly agreed that any Order issued <br />pursuant to this Agreement shall continue to be in full force and effect until <br />the expiration of such Order's stated minimum term. <br />Orders and Quotations. Customer shall issue orders (hereinafter defined as <br />"Orders") to Ci on Ci's order form or Customer's order form. At a <br />minimum, such Orders shall include the following information: <br />1. Description of Equipment to be purchased and Software to be licensed. <br />2. Quantity of each item of Equipment or Software. <br />3. Unit installation price for each item (if applicable). <br />4. Unit purchase price for each item <br />5. Requested delivery date. <br />6. Shipping location and Customer prime contact at shipping location. <br />7. Billing address and billing contact. <br />8. Required Ci Services such as standard handling, installation, <br />maintenance, training, and engineering costs (if applicable), and their <br />respective charges. <br />Ci will acknowledge acceptance or rejection of Orders within fifteen (15) <br />days after receipt of the Order by Ci. Once accepted, the Order is <br />noncancelable. If Ci proposes a shipment schedule different from the <br />schedule requested by Customer, Customer must notify Ci of its rejection <br />of such alternate shipment schedule within fifteen (15) days after mailing <br />of such notification by Ci, or the Ci acknowledged shipping date shall be <br />deemed to be accepted by Customer. <br />Only written quotations are valid and are good for Orders received by Ci <br />within thirty (30) days, unless otherwise extended in writing. Quoted <br />shipping costs, if any, are best estimates only and will be added to the <br />invoice along with applicable taxes. After quote expiration, prices are <br />10.Co.01.A.2.1 <br />Page 1 of 10 <br />A TRUE COPY <br />CERTIFICATION ON LAST PAGE <br />RYAN L. SUTLER, CLERK <br />subject to change without notice. All orders are subject to approval from <br />Ci's Finance Department. If credit is not approved, shipment of the <br />Equipment can only be made with Cash in Advance. Payment terms are as <br />set forth below unless differing terms are stated in the quotation <br />documentation and are subject to change if Customer's financial condition <br />or payment record change. Ci may discontinue performance if Customer <br />fails to pay any sum due or fails to perform under this or any other <br />agreement with Ci. <br />Risk of Loss and Title. All shipments are made F.O.B. origin with risk of <br />loss or damage passing from Ci to Customer upon shipment. If there is <br />damage or loss to Equipment during transit, claims must be made <br />immediately by the Customer. Returns are subject to Ci's prior approval <br />and applicable charges, including restocking fees for returned Equipment <br />at 25% of the invoiced price. <br />No returns will be received or accepted by Ci unless a prior written <br />authorization has been issued. <br />Ci reserves and Customer grants a purchase money security interest in any <br />Equipment shipped hereunder and the Customer agrees to do all acts <br />necessary to perfect and maintain such right and security interest of Ci. <br />Customer irrevocably authorizes Ci to execute and file in any jurisdiction <br />any financing statement or amendment thereto to perfect (or continue the <br />perfection of) Ci's security interest. <br />WARRANTY. ALL EQUIPMENT FURNISHED HEREUNDER IS <br />WARRANTED UNDER THE EQUIPMENT MANUFACTURER'S <br />WARRANTY. THE EQUIPMENT MANUFACTURER'S <br />WARRANTIES SHALL BE PROVIDED BY CI UPON REQUEST. <br />CI WARRANTS THAT THE SERVICES PERFORMED OR <br />FURNISHED HEREUNDER SHALL BE PROVIDED BY <br />QUALIFIED, TRAINED INDIVIDUALS IN A PROFESSIONAL <br />AND WORKMANLIKE MANNER CONSISTENT WITH <br />INDUSTRY STANDARDS, IN COMPLIANCE WITH <br />APPLICABLE FEDERAL, STATE, AND LOCAL LAWS AND IN <br />ACCORDANCE WITH THE TERMS, SPECIFICATIONS, AND <br />REQUIREMENTS OF THIS AGREEMENT. THE SAME <br />STANDARDS OF CARE SHALL BE REQUIRED OF ANY <br />SUBCONTRACTOR ENGAGED BY CI. <br />THE EXPRESS WARRANTY SET FORTH ABOVE, IS THE <br />EXCLUSIVE WARRANTY OFFERED BY CI AND IS IN LIEU OF <br />ANY AND ALL OTHER CONDITIONS AND WARRANTIES OF <br />ANY KIND OR NATURE, WHETHER EXPRESS, IMPLIED OR <br />STATUTORY AND CI MAKES NO WARRANTY OF <br />MERCHANTABILITY OF FITNESS FOR ANY PARTICULAR <br />PURPOSE. WARRANTIES ARE LIMITED TO THOSE <br />PROVIDED BY MANUFACTURERS. <br />Customer's Environment. Customer agrees that it will in no event alter, <br />modify, repair, disassemble, adjust, the Customer's Environment existing <br />as of the date hereof unless approved by Ci. Ci will not be liable to the <br />extent that any breach of the foregoing warranties is caused by (i) third - <br />party components not provided by or approved in writing by Ci; (ii) <br />modifications to the Equipment or Software not made by Ci (iii) <br />unauthorized use or use of the Equipment or Software other than in <br />accordance with the documentation; (iv) bugs, failures, or anomalies <br />resulting from changes in the Customer's Environment, including <br />operating system updates, with the exception of critical security patches, <br />software patches, other than those provided by Ci, and hardware, firmware <br />and/or hardware -software upgrades or updates; (v) use of the Equipment or <br />Software in an environment other than the Customer's Environment; <br />(vi) use of the System on hardware not identified as compatible by Ci; (vii) <br />damages or losses caused by a Force Majeure events (as defined herein); <br />Page 37 of <br />