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2025-135
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2025-135
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Last modified
7/21/2025 12:21:53 PM
Creation date
7/21/2025 12:20:20 PM
Metadata
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Template:
Official Documents
Official Document Type
Agreement
Approved Date
07/01/2025
Control Number
2025-135
Agenda Item Number
9.F.
Entity Name
Trusted Translations, Inc.
Subject
American Sign Language Interpretation Services at Various Locations Throughout the County
Bid Number
2026036
Document Relationships
2025-134
(Agenda)
Path:
\Official Documents\2020's\2025
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2025036 ASL Interpretation Services <br />Exhibit 1 to the Agreement - Pricing <br />Service <br />Unit <br />Rate <br />Details <br />ASL on-site within Indian <br />River County <br />Hour <br />$100.00 <br />Regular business hours 8:00 AM to 5:00 PM <br />ASL on-site within Indian <br />River County <br />Hour <br />$125.00 <br />Weekends, after-hours and rush requests. <br />Scheduled VRI ASL <br />Hour <br />$95.00 <br />Regular business hours 8:00 AM to 5:00 PM <br />Scheduled VRI ASL <br />Hour <br />$118.00 <br />Weekends, after-hours and rush requests. <br />On -demand VRI ASL <br />Minute <br />$2.50 <br />24 hours a day, 7 days a week <br />• We adhere to the industry standard of a two-hour minimum for on-site assignments, with billing <br />in 30 -minute increments thereafter. For sessions lasting more than one hour of continuous <br />interpretation, we either assign two interpreters to ensure optimal performance or require <br />confirmation that the interpreter will receive appropriate breaks and %rill not, be interpreting <br />continuously for the entire duration. <br />• For scheduled VRI (Video Remote Interpreting) assignments, we observe a one-hour minimum, <br />also billed in 30 -minute increments. On -demand VRI is billed by the minute, and no minimum <br />applies. <br />• To ensure smooth coverage, we kindly request that assignments be submitted at least one week <br />in advance whenever possible. This allows us to allocate resources effectively and meet the <br />County's needs in a timely manner. <br />• Requests confirmed with less than one (1) business day's notice are considered "emergency <br />assignments" and will incur a 25% surcharge on the hourly rate due to the expedited <br />coordination required. <br />• A 25% surcharge on the hourly rate also applies to assignments scheduled during non -business <br />hours or weekends. <br />• Cancellations made within 48 hours of the scheduled assignment time will be billed in full for <br />the reserved duration. <br />
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