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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 IDAHO TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of Idaho, "Administrator" shall mean RIGHTWAY, and "Insurer" shall mean "Client" as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required in order to include the provisions required by Idaho Code § 41-902(1) to the extent such requirements are applicable to the services provided by Administrator under the Agreement, and such requirements are not already addressed in the Agreement. This Addendum applies to the extent Eligible Person(s) reside in the State of Idaho and Insurer is an "insurer" as defined in Idaho Code § 41-901(7). 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applica- ble provisions of this Addendum shall control if required. Absent such direct conflict, the terms and con- ditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Adden- dum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Advertising. Administrator may use only such advertising pertaining to the business underwritten by Insurer as has been approved by Insurer in advance of its use. Prior to approving the use of advertising by Administrator, Insurer shall first file the advertising with the director of insurance along with a certifi- cation in a form prescribed by the director that the advertising complies with Idaho law. Idaho Code § 41- 905. 4. Record Retention. 4.1. The Agreement. Administrator and Insurer agree to retain the Agreement and any addenda or amendments thereto, including this Addendum, as part of their respective official records during the term of the Agreement and for at least five (5) years thereafter. Idaho Code § 41-902(l). 4.2. Maintenance. Administrator shall maintain at its principal administrative office adequate books and records of all transactions performed on behalf of Insurer for not less than five (5) years from the date of their creation. Such books and records shall be maintained in accordance with prudent standards of insurance recordkeeping. Idaho Code § 41-904(1). In the event Insurer and Administrator cancel the Agreement, notwithstanding the foregoing, Administrator may, by written agreement with Insurer, transfer all records to Insurer or a succeeding administrator selected by Insurer, rather than retain them for five (5) years. In the event of a cancellation under this subsection, the succeeding administrator or Insurer shall acknowledge and agree, in writing, that the administrator or Insurer shall be responsible for retaining the records of Administrator as required herein. Idaho Code § 41-904(4). 4.3. Idaho Director of Insurance Access. Administrator acknowledges that Idaho Code § 41- 904(2) provides that "[t]he director shall have access to books and records maintained by [the Administra- tor] for the purposes of examination, audit, and inspection." 4.4. Insurer Access. Administrator acknowledges that Idaho Code § 41-904(3) provides that "[t]he insurer shall own the records generated by the administrator pertaining to the insurer; however, the administrator shall retain the right to continuing access to books and records to permit the administrator to 106 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.