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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 IOWA TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of Iowa, "Administrator" shall mean RIGHT - WAY, and "Insurer" shall mean "Client" as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required in order to include the provisions required by Iowa Code § 510.12 to the extent such requirements are applicable to the services provided by Administrator under the Agreement, and such requirements are not already addressed in the Agreement. This Addendum applies to the extent Eligible Person(s) reside in the State of Iowa and Insurer is subject to Iowa Code § 510.11 et seq. 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applica- ble provisions of this Addendum shall control if required. Absent such direct conflict, the terms and con- ditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Adden- dum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Advertising. Administrator may use only such advertising pertaining to the business underwritten by Insurer as has been approved by Insurer in advance of its use. Iowa Code § 510.15. 4. Record Retention. 4.1 The Agreement. Administrator and Insurer agree to retain the Agreement and any addenda or amendments thereto, including this Addendum, as part of their respective official records during the term of the Agreement and for at least five (5) years thereafter. Iowa Code § 510.12. 4.2 Maintenance. During the term of the Agreement and for at least five (5) years thereafter, Administrator shall maintain at its principal administrative office adequate books and records of all trans- actions among Administrator, Insurer, and Eligible Persons. Such books and records shall be maintained in accordance with prudent standards of insurance recordkeeping. Iowa Code § 510.14. 4.3 Iowa Insurance Commissioner Access. Administrator acknowledges that Iowa Code § 510.14 provides that "[t]he commissioner shall have access to such books and records for the purpose of examination, audit, and inspection. Trade secrets contained in a third -party administrator's books and rec- ords, including but not limited to the identity and addresses of policyholders and certificate holders, shall be confidential, except the commissioner may use trade secret information in any proceeding instituted against the third -party administrator." Iowa Code § 510.14. 4.4 Insurer Access. Insurer retains the right to continuing access to Administrator's books and records sufficient to permit Insurer to fulfill all of its contractual obligations to Eligible Persons, subject to any restrictions in the Agreement on the proprietary rights of the Parties in Administrator's books and records. Iowa Code § 510.14. 5. Claims Payment. The Parties agree that Administrator will not collect any premiums or charges for coverage paid by or on behalf of Eligible Persons for Insurer. The payment of return premiums or Claims by Insurer to Administrator, if any, shall not be deemed payment to Eligible Person or claimant 113 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.