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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 MISSISSIPPI TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of Mississippi, "Administrator" shall mean RIGHTWAY, and "Insurer" shall mean Client as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required in order to include the terms mandated by Miss. Code Ann. § 83-18-5(1) to the extent such requirements are applicable to the services provided by Administrator under the Agreement, and such requirements are not already addressed in the Agreement. This Addendum applies to the extent Eligible Person(s) reside in the State of Mississippi and Insurer is an "insurer" as defined by Miss. Code Ann. § 83-18-1(e). 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applica- ble provisions of this Addendum shall control if required. Absent such direct conflict, the terms and con- ditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Adden- dum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Advertising. Administrator may only use such advertising pertaining to the business underwritten by Insurer as has been approved in writing by Insurer in advance of its use. Miss. Code Ann. § 83-18-11. 4. Record Retention. 4.1 The Agreement. Administrator and Insurer agree to retain the Agreement and any addenda or amendments thereto, including this Addendum, as part of their respective official records during the term of the Agreement and for at least five (5) years thereafter. Miss. Code Ann. § 83-18-5(1). 4.2 Maintenance. For a period of not less than five (5) years from the date of their creation, Administrator shall maintain and make available to Insurer complete books and records of all transactions performed on behalf of Insurer. The books and records shall be maintained in accordance with prudent standards of insurance record keeping. Miss. Code Ann. § 83-18-9(1). 4.3 Mississippi Insurance Commissioner Access. Administrator acknowledges that Miss. Code Ann. § 83-18-9(2) provides that "[t]he commissioner shall have access to books and records main- tained by an administrator for the purposes of examination, audit and inspection. Any trade secrets con- tained in such books and records, including the identity and addresses of policyholders and certificate hold- ers, shall be kept confidential, except that the commissioner may use such information in any proceeding instituted against the administrator." 4.4 Administrator Access. Administrator shall retain the right to continuing access to any books and records owned by Insurer that were generated by Administrator and pertain to Insurer to permit Administrator to fulfill all of its contractual obligations to Eligible Persons and Insurer. Miss. Code Ann. § 83-18-9(3). 128 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.