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Docusign Envelope ID: 921F7A24-D5CE-4BCC-9F3C-5E7844661266 MISSOURI TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of Missouri, "Administrator" shall mean RIGHTWAY, and "Insurer" shall mean "Client" as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required in order to include the terms mandated by Missouri Statutes §§ 376.1077, et seq. to the extent such requirements are applicable to the services provided by Administrator under the Agreement, and such requirements are not already addressed in the Agreement. This Addendum applies to the extent Eligible Person(s) reside in the State of Missouri and Insurer is an "insurer" as defined in Mo. Rev. Stat. § 376.1075(6). 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applicable provisions of this Addendum shall control if required. Absent such direct conflict, the terms and conditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Addendum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Advertising. Administrator may only use such advertising pertaining to the business underwritten by Insurer as has been approved in writing by Insurer in advance of its use. Mo. Rev. Stat. § 376.1083. 4. Record Retention. 4.1 The Agreement. Administrator and Insurer agree to retain the Agreement and any addenda or amendments thereto, including this Addendum, as part of their respective official records during the term of the Agreement and for at least five (5) years thereafter. Mo. Rev. Stat. § 376.1077(1). 4.2 Maintenance. For a period of not less than five (5) years from the date of their creation, Administrator shall maintain and make available to Insurer complete books and records of all transactions performed on behalf of Insurer. The books and records shall be maintained in accordance with prudent standards of insurance record keeping. Mo. Rev. Stat. § 376.1082(l). 4.3 Missouri Insurance Director Access. Administrator acknowledges that Missouri Statutes § 376.1082(2) provides that "[t]he director shall have access to books and records maintained by an Ad- ministrator for the purposes of examination, audit and inspection. Any trade secrets contained in such books and records, including the identity and addresses of policyholders and certificate holders, shall be kept confidential, except that the commissioner may use such information in any proceeding instituted against the administrator. Examinations shall be conducted pursuant to applicable sections of 374.160, 374.162, 374.190, 374.202 to 374.207 and 374.220." 4.4 Administrator Access. Administrator shall retain the right to continuing access to any books and records owned by Insurer that were generated by Administrator and pertain to Insurer to permit Administrator to fulfill all of its contractual obligations to Eligible Persons and Insurer. Mo. Rev. Stat. § 376.1082(3). 131 This document is CONFIDENTIAL AND PROPRIETARY to RIGHWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.