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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 NEW HAMPSHIRE TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of New Hampshire, "Administrator" shall mean RIGHTWAY, and "Insurer" shall mean "Client" as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required by New Hampshire Revised Statute § 402-H:2, to the extent such requirements are applicable to the services provided by Administrator under the Agreement and such requirements are not already addressed in the Agreement. This Addendum applies to the extent Eli- gible Person(s) reside in the State of New Hampshire and Insurer is an "insurer" as defined in the New Hampshire Revised Statutes § 402-H:6(VII). 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applica- ble provisions of this Addendum shall control if required. Absent such direct conflict, the terms and con- ditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Adden- dum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Duties of Insurer. Unless Insurer provides self-funded benefits, Insurer shall be responsible for determining the Covered Products, premium rates, underwriting criteria, and Claims payment procedures, and for securing reinsurance, if any. The rules pertaining to these matters must be provided, in writing (as applicable), by Insurer to Administrator. The responsibilities of Administrator as to these matters shall be set forth in the Agreement. It shall be the sole responsibility of Insurer to provide for competent admin- istration of its programs. NH Rev. Stat. § 402-H:6(I)-(II). 4. Payment. 4.1 The Parties agree that Administrator will not collect any premiums or charges for insurance paid by or on behalf of any Eligible Person for Insurer. Payment of return premiums or Claims, if any, by Insurer to Administrator shall not be deemed payment to the Eligible Person or claimant until such pay- ments are received by the Eligible Person or claimant. Nothing herein shall limit any right of Insurer against Administrator resulting from its failure to make payments to the Eligible Persons or claimants. NH Rev. Stat. § 402-11:3. 4.2 To the extent Administrator pays a Claim from money collected for or on behalf of Insurer, such Claim shall be paid by on drafts or checks of and as authorized by Insurer. NH Rev. Stat. § 402- H:7(IV). 5. Record Retention. 5.1 The AVreement. Administrator and Insurer shall retain, as part of their official records, a copy of the Agreement for the term of the Agreement and five (5) years thereafter. NH Rev. Stat.§ 402- H:2(I). 5.2 Maintenance. For a period of not less than five (5) years from the date of creation, Admin- istrator shall maintain complete books and records of all transactions performed on behalf of Insurer in accordance with prudent standards of insurance recordkeeping. NH Rev. Stat. § 402-HA(1). 137 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.