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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 NEW MEXICO TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of New Mexico, "Administrator" shall mean RIGHTWAY, and "Insurer" shall mean Client as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required by New Mexico Statute § 59A -12A4, to the extent such requirements are applicable to the services provided by Administrator under the Agreement and such requirements are not already addressed in the Agreement. This Addendum applies to the extent Eligible Person(s) reside in the State of New Mexico and Insurer is an "insurer" as defined in Chapter 59A of the New Mexico Statutes. 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applica- ble provisions of this Addendum shall control if required. Absent such direct conflict, the terms and con- ditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Adden- dum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Business Name. Administrator shall transact business under its own name and shall not do busi- ness in New Mexico under a false or misleading name or under a name that is the same as or that closely resembles the name of any other administrator licensed in New Mexico. NM Stat. Ann. § 59A -12A-13. 4. Written Agreement. The Agreement sets forth the duties that Administrator is expected to per- form on behalf of Insurer and the lines, classes, or types of insurance for which Administrator is to be authorized to administer. N.M. Code R. § 13.4.5.20. 5. Payment. 5.1 The Parties agree that Administrator will not collect any premiums or charges for insurance paid by or on behalf of any Eligible Person for Insurer. The payment of Claims by Insurer to Administrator, if any, shall not be deemed payment to the Eligible Person or claimant until such payments are received by the Eligible Person or claimant. Nothing herein shall limit any right of Insurer against Administrator re- sulting from its failure to make payments to the Eligible Persons or claimants. NM Stat. Ann. § 59A -12A- 5. 5.2 To the extent Administrator pays a Claim from money collected for or on behalf of Insurer, such Claim shall be paid by on drafts or checks of and as authorized by Insurer. NM Stat. Ann. § 59A - 12A -10. 6. Record Retention. 6.1 The Agreement. Administrator and Insurer shall retain a copy of the Agreement as part of their official records for the term of the Agreement and five (5) years thereafter. In the event a policy is issued to a trust or trustees, Administrator shall provide a copy of the trust agreement and any amendments thereto to the insurer, and shall retain a copy of the trust agreement, with amendments, as part of its official records for the duration of the policy and for five (5) years thereafter. NM Stat. Ann. § 59A -12A-4. 140 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.