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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 PENNSYLVANIA TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of Pennsylvania, "Administrator" shall mean RIGHTWAY, and "Insurer" shall mean Client as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required by 40 Pennsylvania Consolidated Statutes § 324.5, to the extent such requirements are applicable to the services provided by Administrator under the Agreement and such requirements are not already addressed in the Agreement. This Addendum applies to the extent Eligible Person(s) reside in the State of Pennsylvania and Insurer is an entity providing a "benefit plan" as defined in Pennsylvania Consolidated Statutes Section 324.2. 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applica- ble provisions of this Addendum shall control if required. Absent such direct conflict, the terms and con- ditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Adden- dum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Claims Payment. The Parties agree that Administrator will not collect any premiums or charges for benefit coverage by or on behalf of Eligible Persons for Insurer. The payment of Claims by Insurer to Administrator, if any, shall not be deemed payment to the Eligible Person or claimant until such payments are received by the Eligible Person or claimant. Nothing herein shall limit any right of Insurer against Administrator resulting from its failure to make payments to Eligible Persons or claimants. 40 Pa. Cons. Stat. § 324.6. 4. Record Retention. 4.1 The Agreement. Administrator and Insurer shall retain a copy of the Agreement as part of their official records for the term of the Agreement and five (5) years thereafter. In the event a policy is issued to a trust or trustees, Administrator shall provide a copy of the trust agreement and any amendments thereto to the insurer, and shall retain a copy of the trust agreement, with amendments, as part of its official records for the duration of the contract and for five (5) years thereafter. 40 Pa. Cons. Stat. § 324.5. 4.2 Maintenance. Administrator shall maintain for the term of the Agreement and five (5) years from their date of creation, adequate books and records of all transactions between Administrator, Insurer, and Eligible Persons. 40 Pa. Cons. Stat. § 324.7. 4.3 Insurer Access. Insurer retains the right to access to Administrator's books and records sufficient to permit Insurer to fulfill all of its contractual obligations to Eligible Persons, subject to any restrictions in the Agreement on the proprietary rights of the Parties in Administrator's books and rec- ords. 40 Pa. Cons. Stat. § 324.7. 4.4 Pennsylvania Insurance Commissioner Access. Administrator acknowledges that 40 Penn- sylvania Consolidated Statutes § 324.7 provides that "[t]he commissioner shall have access to all books and records which are the property of administrators required to be maintained by this act for the purpose of examination, audit, inspection and investigation. Books and records, the property of bona fide employee 156 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.