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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 SOUTH CAROLINA TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of South Carolina, "Administrator" shall mean RIGHTWAY, and "Insurer" shall mean "Client" as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required in order to include the terms mandated by S.C. Code Ann. § 38-51-40. This Addendum applies to the extent Eligible Person(s) reside in the State of South Car- olina, Insurer is an "insurer" as defined in Title 38 of the Code of Laws of South Carolina 1976 Annotated, such requirements are applicable to the services provided by Administrator under the Agreement and such requirements are not already addressed in the Agreement. 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applica- ble provisions of this Addendum shall control if required. Absent such direct conflict, the terms and con- ditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Adden- dum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Written Agreement Necessary. The written Agreement between Administrator and Insurer must be in place before Administrator may act in the capacity of third party administrator to Insurer. The Agree- ment must be retained as part of the official records of both Insurer and Administrator for the duration of the agreement and five years thereafter. S.C. Code Ann. § 38-51-40. 4. Advertising. Administrator may use only the advertising pertaining to the business underwritten by Insurer that has been approved by Insurer in advance of its use. S.C. Code Ann. § 38-51-70. 5. Notice Required. Administrator shall provide a written notice approved by the Insurer to the Eligible Person(s) advising them of the identity of and relationship among Administrator, the Eligible Per- son, and Insurer. S.C. Code Ann. § 38-51-120. 6. Compensation to Administrator. When Administrator adjusts or settles Claims, the compensa- tion to Administrator with regard to these policies may in no way be contingent on Claim experience. This section does not prevent the compensation of Administrator from being based on charges collected or num- ber of Claims paid or processed. S.C. Code Ann. § 38-51-110. 7. Claims Payment. All Claims paid by Administrator from funds collected on behalf of Insurer must be paid only on drafts of and as authorized by Insurer. S.C. Code Ann. § 38-51-100. 8. Books and Records Required. Administrator shall maintain at its principal office for the duration of the Agreement and five years thereafter adequate books and records of all transactions among Adminis- trator, Insurer, and Eligible Persons. The books and records must be maintained in accordance with prudent standards of insurance record keeping. The director or his designee shall have access to the books and records for the purpose of examination, audit, and inspection, and information from the records must be furnished to the director or his designee on demand. Any trade secrets contained therein, including, but not limited to, the identity and addresses of policyholders and certificate holders, are confidential, except that the director or his designee may use the information in any proceedings instituted against Administrator. Insurer shall retain the right to continuing access to the books and records of Administrator sufficient to 161 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.