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Docusign Envelope ID: 921F7A24-D5CE-4BCC-9F3C-5E7844661266 4. Prohibited Conduct. To the extent the Agreement requires PBM to perform a function on Car- rier's behalf that is related to any of the following conduct, PBM shall not engage in any of the following: 4.1 False Advertising. Cause or knowingly permit the use of any advertisement, promotion, solicitation, representation, proposal, or offer that is untrue. Virginia Code Ann. § 38.2-3467. 4.2 Exorbitant Adjudication Fee. Charge a pharmacist or pharmacy a fee related to the adju- dication of a claim other than a reasonable fee for an initial claim submission. Virginia Code Ann. § 38.2- 3467. 4.3 Unequal Reimbursement. Reimburse a pharmacy or pharmacist an amount less than the amount that PBM reimburses a pharmacy benefits manager affiliate for providing the same pharmacist services, calculated on a per-unit basis using the same generic product identifier or generic code number and reflecting all drug manufacturer's rebates, direct and indirect administrative fees, and costs and any remuneration. Virginia Code Ann. § 38.2-3467. 4.4 Punitive Measures. Penalize or retaliate against a pharmacist or pharmacy, including ter- minating or failing to renew the contractual relationship with such pharmacy or pharmacist, for exercising their rights under Virginia law. Virginia Code Ann. §§ 38.2-3407.15:1(D), 38.2-3467. 4.5 Network Exclusion. Restrict participation of a pharmacy in a pharmacy network for pro- vider accreditation standards or certification requirements if a pharmacist meets such accreditation stand- ards or certification standards. Virginia Code Ann. § 38.2-3467. 4.6 Network Adequacy Inflation. Include any mail order pharmacy or PBM affiliate in calcu- lating or determining network adequacy under any law or contract in Virginia. Virginia Code Ann. § 38.2- 3467. 4.7 Spread Pricing. Conduct spread pricing in Virginia. Virginia Code Ann. § 38.2-3467. 5. Books and Records. 5.1 Corporation Commission Access. PBM and Carrier acknowledge that the Commissioner of the Virginia Corporation Commission shall have access to books and records maintained by PBM for the purpose of examination to determine compliance with Virginia law. Carrier shall be responsible for the charges incurred by the Commissioner or their designee and their examiners and assistants in conduct- ing the examination. Virginia Code Ann. § 38.2-3468(A). 5.2 Confidentiality. PBM and Carrier acknowledge that all documents produced by, obtained by or disclosed to the Commission or any other person in the course of an examination and any analysis thereof may be disclosed to (i) a regulatory official of any state or country; (ii) the National Association of Insurance Commissioners (MAIC), its affiliate, or its subsidiary; or (iii) a law-enforcement authority of any state or country, provided that those officials are required under their law to maintain their confiden- tiality. Such information shall be given confidential treatment, is not subject to subpoena, and may not be made public by the Commission or any other person. Virginia Code Ann. § 38.2-3468(C). This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.