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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 ARIZONA TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of Arizona, "Administrator" shall mean RIGHTWAY, and "Insurer" shall mean Client as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required by Ariz. Rev. Stat. § 20485.01 in order to include the requirements of Ariz. Rev. Stat. §§ 20485.03 through 20-485.10, to the extent such requirements are ap- plicable to the services provided by Administrator under the Agreement and such requirements are not already addressed in the Agreement. This Addendum applies to the extent Eligible Person(s) reside in the State of Arizona and Insurer is an "insurer" as defined in Ariz. Rev. Stat. § 20485. 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applica- ble provisions of this Addendum shall control if required. Absent such direct conflict, the terms and con- ditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Adden- dum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Claims Payment. The Parties agree that Administrator does not collect any premiums or charges for insurance paid by or on behalf of Eligible Person for Insurer. The payment of return premiums or Claims by Insurer to Administrator, if any, shall not be deemed payment to the Eligible Person or claimant until such payments are received by the Eligible Person or claimant. Nothing herein shall limit any right of Insurer against Administrator resulting from its failure to make payments to the Eligible Persons or claimants. Ariz. Rev. Stat. § 20485.02. 4. Records. 4.1 Administrator and Insurer shall retain a copy of the Agreement, in accordance with prudent standards of insurance record keeping, for the term of the Agreement and five (5) years thereafter. Ariz. Rev. Stat. §§ 20-485.01(A) and 20485.03(A). 4.2 Subject to applicable sections of the Agreement, Insurer shall retain the right to continuing access to documentation of all Claims processed sufficient to permit Insurer to fulfill all of its contractual obligations to Eligible Persons. Ariz. Rev. Stat. § 20485.03(E). 4.3 The Director of the Department of Insurance and Financial Institutions of the State of Ar- izona shall have access to the books and records for the purpose of examination, audit, and inspection. Ariz. Rev. Stat. § 20485.03(B). 5. Underwriting. The Parties agree that Administrator does not provide any underwriting services to Insurer. Insurer understands and agrees that all underwriting decisions pertaining to the Plan are solely the responsibility of Insurer. Ariz. Rev. Stat. § 20-485.05. 6. Advertising. Administrator may use advertising relating to the business underwritten by Insurer only to the extent that the advertising has been approved in writing by Insurer before the advertising is used. Ariz. Rev. Stat. § 20-485.04. 90 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.