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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 CONNECTICUT TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of Connecticut, "Administrator" shall mean RIGHTWAY, and "Insurer" shall mean "Client" as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required in order to include the terms mandated by Connecticut General Statute Sections 38a -720a et seg. This Addendum applies to the extent Eligible Person(s) reside in the State of Connecticut, Insurer is an "insurer" as defined in Connecticut General Statute Section 38a- 720(7), such requirements are applicable to the services provided by Administrator under the Agreement, and such requirements are not already addressed in the Agreement. 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applica- ble provisions of this Addendum shall control if required. Absent such direct conflict, the terms and con- ditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Adden- dum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Written Agreement. The written Agreement between Administrator and Insurer shall be in place before Administrator may act in the capacity of a third -party administrator to Insurer. The functions that Administrator will perform on behalf Insurer, as well as the lines, classes, or types of insurance that Ad- ministrator is authorized to administer, and the responsibilities of Administrator regarding the administra- tion of or any standards pertaining to the business underwritten by Insurer, Covered Products, premium rates, underwriting criteria or Claims payment are as stated in the written Agreement. Administrator and Insurer shall each maintain the Agreement as part of their official records for a minimum of five (5) years after termination of the Agreement. Conn. Gen. Stat. §§ 38a-720a(c), (d)(1)-(2). 4. Advertising. Administrator shall use advertising relating to the business underwritten by Insurer only to the extent that the advertising has been approved in writing by Insurer before the advertising is used. If Administrator intends to mention any customer or person utilizing the services of Administrator in its advertising, Administrator shall obtain such customer's or person's prior written consent. Conn. Gen. Stat. § 38a -720d. 5. Insurer Responsibilities. Insurer shall be responsible for (1) determining the Covered Products, premium rates, underwriting criteria, and Claims payment procedures that apply to the lines, classes or types of insurance Administrator is authorized to administer; and (2) securing reinsurance, if any. Contem- poraneously with execution of the Agreement, Insurer shall provide to Administrator in writing, procedures pertaining to Administrator's administration of Covered Products, premium rates, underwriting criteria and Claims payment. Insurer retains responsibility for the competent administration of Insurer's Covered Prod- uct and service programs. To the extent Administrator administers Covered Products for more than one hundred (100) Eligible Persons on behalf of Insurer, then Insurer shall, not less than semiannually, review the operations of Administrator, with at least one (1) of the semiannual reviews to be an onsite audit of Administrator's operations. Conn. Gen. Stat. § 38a -720e. 6. Accounting and Claims Payments. 95 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.