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Docusign Envelope ID 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 FLORIDA TPA REGULATORY ADDENDUM With respect to the following provisions required by the State of Florida, "Administrator" shall mean RIGHTWAY, and "Insurer" shall mean Client as that term is defined in the Agreement. Notwithstanding anything in the Agreement to the contrary, Administrator and Insurer agree as follows: 1. Applicability. This Addendum is required by Fla. Stat. § 626.882(2) in order to include the re- quirements of Fla. Stat. §§ 626.883-626.888 to the extent such requirements are not addressed in the Agree- ment and such requirements are applicable to the services provided by Administrator under the Agree- ment. This Addendum applies to the extent Eligible Person(s) reside in the State of Florida and Insurer is an "insurer" as defined in Fla. Stat. § 626.88(5). 2. General. In the event of a direct conflict between this Addendum and the Agreement, the applica- ble provisions of this Addendum shall control if required. Absent such direct conflict, the terms and con- ditions of the Agreement shall remain in full force and effect. Capitalized terms not defined in this Adden- dum shall have the same meaning as set forth in the Agreement. This Addendum may be modified from time to time pursuant to the Agreement. 3. Underwriting. The Parties agree that Administrator does not provide any underwriting services to Insurer. Insurer understands and agrees that all underwriting decisions pertaining to the Plan are solely the responsibility of Insurer. Fla. Stat. § 626.882(2)(b). 4. Record Retention. 4.1 The Agreement. Administrator and Insurer agree to retain the Agreement and any addenda or amendments thereto, including this Addendum, as part of their respective official records during the term of the Agreement and for at least five (5) years thereafter. Fla. Stat. § 626.882(3). 4.2 Maintenance. During the term of the Agreement and for at least five (5) years thereafter, Administrator shall maintain adequate books and records of all transactions among Administrator, Insurer, and Eligible Persons. Such books and records shall be maintained in accordance with prudent standards of insurance recordkeeping. Insurer shall maintain records in accordance with the terms and conditions of the Agreement. Fla. Stat. § 626.884(1). 4.3 Florida Office of Insurance Regulation Access. Administrator acknowledges that Florida Statute § 626.884(2) provides that "the office [of insurance regulation] shall have access to books and rec- ords maintained by the administrator for the purpose of examination, audit and inspection. Information contained in such books and records is confidential and exempt from the [public records disclosure law] if the disclosure of such information would reveal a trade secret.... However, the office may use such infor- mation in any proceeding instituted against the administrator." 4.4 Insurer Access. Insurer retains the right of continuing access to books and records main- tained by Administrator sufficient to permit Insurer to fulfill all of its contractual obligations to Eligible Persons, subject to any restrictions in the Agreement on the proprietary rights of Administrator and Insurer in such books and records. Fla. Stat. § 626.884(3). 5. Written Notice to Eligible Persons; Advertising. 99 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.