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with proof of "tail coverage" to be submitted with the invoice for final payment. In lieu of "tail coverage," Contractor may submit annually to SWDD a current Certificate of Insurance proving claims made coverage insurance remains in force throughout the same three (3) year period. Such coverage shall include coverage for environmental remediation. Umbrella/Excess Liability. In addition to the requirements above paragraphs, the Contractor shall be responsible for procuring and maintaining during the life of the Contract an excess liability policy (excluding pollution losses) in the following amount: $2,000,000 per occurrence over primary insurance and $2,000,000 — aggregate. • Proof of Insurance: The Contractor shall furnish the owner a certificate of insurance in a form acceptable to the owner for the insurance required. Such certificate or an endorsement provided by the contractor must state that the owner will be given thirty (30) days written notice prior to cancellation or material change in coverage. Copies of an endorsement -naming Owner as Additional Insured must accompany the Certificate of Insurance. 15.2 The policy shall cover the firm, all employees, and/or volunteers, and all independent contractors, subcontractors and professional contractual persons hired or retained by Contractor. 15.3 The Insurance Carriers shall supply Certificates of Insurance evidencing such coverage to the Indian River County Risk Management Department prior to the execution of this Agreement. 15.4 The insurance companies selected shall send written verification to the Indian River County Risk Management Department that they will provide thirty (30) Days written notice to the Indian River County Department of Risk Management of its intent to cancel or terminate. Article 16. Complaints and Disputes 16.1 Contractor shall immediately notify SWDD of any customer or citizen complaints concerning any work activities required in this Contract such as litter, noise, dust, odor, property damage, accidents or injuries, failure to open/close, or other claims which may involve any party, against the Contractor, SWDD, or County. (1) Notification maybe verbal but must be followed by written notification to include any witness statements and photographs within twenty-four (24) hours. The Contractor shall also provide a Sheriff's Department incident report (if applicable). Such notification shall be made directly to SWDD. (2) The Contractor has a responsibility to resolve customer or citizen disputes in a professional manner. ACTIVE: 38438749.1 23