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Quality of Product The new Assistant Director, Jack Byrne, felt the Board has every right to be extremely proud of the County's Utility Department and Solid Waste Disposal District and expressed his pleasure with his new position and his hopes for a long and mutually beneficial association. Director Pinto announced the end of the presentation and commented that he is very proud to be working with these Utilities' employees. In his opinion, this is without a doubt the best organized working utility in the country and he would match it against any others at any time. In a national catastrophe, no one fights for electricity but all are concerned about a drink of clean water. He invited everyone to visit the facilities and reiterated his pride in the operation. Chairman Eggert thanked the staff for all their effort in putting together the presentation and opened the meeting to the public for questions. Ed Nelson, 8875 1286 Countryside North Mobile Home Community, commented that he is the only speaker left to represent thousands who are disgruntled, not with the people or the water, but with the rates. He stated that he is being billed for 250 gallons of water per day which he does not use. He has done an extensive investigation into mobile home communities in Vero Beach and asked to present the study to the Board. Chairman Eggert asked Mr. Nelson to make an appointment with Utilities Director Pinto and give him an opportunity to resolve the problem. Director Pinto stated that the Department does not want to charge for more capacity than necessary but would appreciate the opportunity to examine Mr. Nelson's documentation and attempt to resolve any problems. - The Chairman adjourned the meeting at 6:05 p.m. ATTEST: J. K. Barton, Clerk Carolyy K. Egger Chairman Minutes Approved: �- �-�? 49 BOOK 1 �0 FAGE 4 d 5 11E3RUARY 3, 1997