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BOOK � �� I �i.426, <br />Because the arrears were due to County error, staff recommends that no interest be <br />charged to the balance. Current monthly surcharge and other payments will continue <br />uninterrupted. <br />Staff recommends that the above payment plan be approved. <br />ATTACHMENT <br />Allocation Breakdown <br />ON MOTION by Commissioner Eggert, SECONDED BY <br />Commissioner Ginn, the Board unanimously (4-0 Chairman <br />Tippin absent) approved the payment plan to which Vero Beach <br />Disney Resort is agreeable, as recommended in the <br />Memorandum. <br />Commissioner Adams asked how this billing error was discovered, and Administrator <br />Chandler explained that it had been discovered by staff a few months ago when <br />decommissioning the plant. Since that time, staff has worked closely with the auditors; they <br />plan to comprehensively address the entire billing, accounting, and financial methods so this <br />does not occur again. <br />Commissioner Eggert advised that the auditors have been making gentle comments <br />about the whole system for three years. They will have to make a very serious comment this <br />year if everything does not get reconciled. <br />Commissioner Adams was concerned about possible similar situations, and <br />Administrator Chandler advised that after a thorough check it was determined that this (the <br />Disney Resort) was the only instance of this particular deficiency. It occurred at the time <br />they were nearing completion of their project and coincidentally the County was going from <br />manual billing to automated billing. Staff ascertained there were no other accounts in a <br />similar situation. He has been working with Budget Director Joseph A. Baird, Assistant <br />Finance Director Jeff Smith, the auditors, Public Works Director (formerly Acting Utilities <br />Department Director) James Davis, and now Utilities Department Director Don Hubbs, to <br />establish better checks and balances, perhaps even procedural manuals in a certain area. <br />HTE, the provider of software billing, is being called in for a meeting to go through the <br />capabilities of the system and to determine whether there is a need for any changes. There <br />February 17, 1998 <br />48 <br />