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• • (6) area and/or sub -area of premise involved; (7) name of alarm user's representative on premises, if any; (8) identification of the responsible alarm business, and/or; (9) unable to locate the address. . (B) The responding law enforcement officer shall indicate on the dispatch record whether the dispatch was caused by a criminal offense, an attempted criminal offense, or was a false alarm dispatch. A copy will be provided by the Sheriffs Office to the respective alarm company for informational purposes. (C) In the case of an assumed false alarm dispatch, the responding law enforcement officer shall leave notice at the alarm site that a law enforcement agency has responded to a false alarm dispatch. The notice shall include the following information: (1) the date and time of law enforcement response to the false alarm dispatch; (2) the identification number of the law enforcement officer, and; (3) a statement urging the alarm user to ensure that the alarm system is properly operated, inspected, and serviced in order to avoid fines per the ordinance. (D) Alarm businesses which perform monitoring services must maintain for a period of at least one year following request for law enforcement dispatch to an alarm site, records relating to the dispatch. Records must include the name, address and phone number of the alarm user, the alann system zone(s) or point(s) activated, the time of request for law enforcement dispatch and evidence that an attempt to verify was made to the alarm site prior to the request for law enforcement dispatch. The Alarm Administrator may request copies of such records for individually named alarm users. SECTION 10. SYSTEM PERFORMANCE REVIEWS. If there is reason to believe that an alarm system is not being used or maintained in a manner that ensures proper operation and suppresses false alarms, the Alarm Administrator may require a conference with an alarm user and the alarm business responsible for the repair of the alarm system to review the circumstances of each false alarm. SECTION 11. FALSE ALARM USER AWARENESS CLASS. The administrator shall oversee the creation and implementation of a false alarm user awareness class. The program shall inform alarm users of the problems created by false alarm dispatchers and teach alarm users how to operate their alarm systems without generating false alarm dispatches. The Alarm Review Board may waive fmes and recommend the awareness class, if deemed appropriate. The class will be held at different times to allow attendance and to minimize scheduling conflicts. There shall be a $35.00 administrative fee to attend the class; the fee will cover costs associated with conducting the course, including all informational materials and handouts. SECTION 12. FINES. (A) An alarm user or the master permit holder for an apartment complex shall be subject to fmes, and warnings of suspension/ revocation of permit depending on the number of false alarm dispatches emitted from an alarm system within a 12 -month period based upon the following schedule: Number of False Alarm Dispatches Action Taken Fines 1 On site written notice/ warning letter #1 No Fee 2 On site written notice/ warning letter #2 No Fee 3 On site written notice/ warning letter #3 8100.00 (May be waived if school attended) 4 On site written notice/ warning letter #4 8175.00 (Mandatory attendance of school) 5 and above On site written notice of revoked permit 8250.00 ea MARCH 23, 1999 31 BOOK 10;3 PAGE 765