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11:C. ADMINISTRATION BUILDING - TELEPHONE SYSTEM <br />MAINTENANCE AGREEMENT - NEC BUSINESS NETWORK <br />SOLUTIONS, INC. <br />General Services Director Tom Frame reviewed a Memorandum of June 221999: <br />Date: June 2, 1992 <br />To: Honorable Board of County Commissioners <br />Through: James E. Chandler <br />County Administrator <br />Through: Thomas W. Frame <br />Department of General Services <br />From: Terry L. Smith, Telecommunications Manager <br />Department of General Services 7--'- - <br />Subject: Administration Building Telephone System Maintenance Agreement <br />BACKGROUND: <br />Approximately one year ago, a new NEC NEAX 2400 telephone system was installed at <br />the County Administration Building by BellSouth Communication Systems. The system <br />has been under a one year warranty period, but it is now time to arrange for a <br />maintenance contract BellSouth installed the system, has maintained the system for the <br />warranty period, and has offered a maintenance contract for future maintenance coverage <br />at $17,495 per year. Another company, NEC Business Network Solutions Inc. has <br />offered a maintenance contract at $12,768 per year, which is less costly than the one <br />offered by BellSouth. <br />Both NEC and BellSouth have a large customer base and the depth of resources required <br />to provide us with responsive repair services; both have repair personnel stationed in the <br />area. Although full coverage, including telephone sets, would be less costly through <br />BellSouth than through NEC, NEC offers a maintenance package that fits well with the <br />County's in-house abilities and will save the County approximately $1,000 per month <br />when compared to the most comprehensive plans ($27,240 -NEC & $26,746 -BCS). The <br />contract is for a period of 12 months subject to renewal. <br />RECOMMENDATION: <br />Staff recommends that the attached Maintenance Service Agreement with NEC Business <br />Network Solutions, Inc. for $12,768 be signed by Board of County Commissioners to <br />cover our equipment for a period of one year commencing at the expiration of the <br />warranty period <br />JUNE 89 1999 <br />19 <br />BOOK 109 PAGE `08 <br />