03/18/2015 (3) SpecialCall - Laserfiche WebLink

Home Browse Search

CITY OF INDIAN HARBOUR BEACH Waste Management Attention: George Geletko 7382 Talona Drive W. Melbourne, FL 32904 Dear George: Florida October 8, 2013 2055 SOUTH PATRICK DRIVE INDIAN HARBOUR REACH, FLORIDA 32937 PHONE (3211 773.3181 FAX (1211 773.5000 This letter is being written to apprise you of a situation 1 personally experienced regarding one of your special Waste Management employees. 1 recently had a large tree taken down and removed from my property. Since it was so large, several days after the fact there was still much residue left in my yard (limbs, roots, etc.) which 1 was endeavoring to carry out to the curb for stacking prior to calling for a pickup. During these efforts, [ noticed your yard -waste vehicle in the neighborhood and walked up and engaged the driver/operator in conversation. 1 explained to him what 1 had done and that 1 was piling up the debris at the time, but had not as yet called for a pickup. 1 asked him whether he would be able to please pick it up since he was already in the neighborhood. The gentleman at first hesitated (and I believed I could read his mind as he was contemplating whether to follow his work schedule or agree to oblige this one resident's request.) He then proceeded to pull his truck up to my curb and picked up my pile of vegetation. 1 thanked him and asked his name; and he advised me that, "They call me G-man." 1 told him how much 1 appreciated his assistance, and then handed him my card and told him, "This might not be the last time you hear of this." 1 had not mentioned prior to that that 1 am the Mayor of Indian Harbour Beach, and I know first-hand of the wonderful customer service you have been providing for our residents for so many years. Please pass on to this gentleman's supervisor how impressed I was with his demeanor and his assistance - and I thank you for providing my City with such excellent service! Sicerely, Iayor ti\ 9s