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i4cci <br />F periencceFxcellence <br />Municipal Code Corporation <br />PO Box 2235 • Tallahassee, Florida 32316 <br />TELEPHONE (800) 342-2633 • FAX (850) 564-7496 <br />Logan Di Liello, Senior Account Executive .(850) 408-5433 • logan@mccinnovations.com <br />April 9, 2015 <br />Ms. Maria Suesz <br />Deputy Clerk -Clerk to the Board <br />Indian River County <br />1840 25th Street <br />Vero Beach, FL 32960 <br />Dear Ms. Suesz: <br />I enjoyed speaking with you recently regarding the Laserfiche software and services. Pursuant to our <br />discussion, we are pleased to enclose our Professional Services Proposal. While reviewing the proposal, <br />please keep in mind the following advantages of being a MCCi customer: <br />Leading Provider— For the past six years, MCCi was ranked as the #1 Laserfiche VAR in the United States. <br />With 3 offices in Florida, we are dedicated to our Florida customers and serve over 125 clients in Florida <br />alone at this time. <br />Professional Certifications — MCCi's staff is well-trained and holds multiple certifications in security, <br />HIPAA, CDIA+ and more to give you the peace of mind that we are simply the best at what we do. Our <br />staff is also Laserfiche Gold Certified, meaning we have passed the Laserfiche CPP courses required for <br />this certification. <br />Government Focus — MCCi was created by Municipal Code Corporation to focus on innovative <br />technologies for Government. MCCi provides Laserfiche software and services to more than 400 <br />government entities including Cities, Counties, State Agencies, Special Districts, and more. <br />"1 Specialization in Enterprise Solutions — Our Project Managers provide implementation and training <br />services to help make your solution an Enterprise -wide deployment. We work with you on your initial <br />project plan knowing that one day Laserfiche will be used across the entire organization. This <br />methodology helps you plan to meet this goal in your time frame whether it be an immediate objective <br />or part of a multi-year plan. <br />`( Superior Support — MCCi utilizes a multi -layered support team geared towards offering each client <br />multiple contacts to enhance the usage of every product implemented. We offer support through our <br />help desk, email, and toll free number, and also have an online support center that gives end users <br />access to training manuals, "how to" checklists, training videos, a knowledge base, and software updates. <br />Robust Resources — Whether it is integration, scanning and indexing services, an electronic forms <br />solution, etc., MCCi has additional solutions that are complimentary to Laserfiche, while allowing you to <br />work through one vendor for best of breed solutions. <br />If you have any questions concerning our proposal or desire additional information, please do not hesitate to <br />contact me on our toll-free number. We appreciate your interest and hope that we will have the pleasure of <br />working with you. <br />Sincerely, <br />Logan Di Liello <br />Senior Account Executive <br />