Laserfiche WebLink
TECHNICAL SUPPORT <br />TECHNICAL SUPPORT <br />The Laserfiche Software Assurance Plan (LSAP) helps preserve your investment and extend the benefits <br />of your original purchase by providing you access to the assistance needed to ensure that you maximize <br />system uptime. You have access to a toll free line to call for technical support or submit tickets online <br />through our support center. When you subscribe to the LSAP you receive the following benefits: <br />• 100% upgrade credit for your existing software (in the event of an upgrade) <br />• Free software updates for your current system <br />• 24-hour FTP and website access which includes the MCCi Online Support Center <br />• Technical bulletins and newsletters <br />TRAINING CENTER <br />MCCi's Training Center provides an easy, cost-effective way to provide Laserfiche training to all users in <br />your organization. An annual subscription allows access to our online course offering of over 200 <br />training videos. The Training Center is home to video categories such as Laserfiche Administration, <br />Laserfiche Client, Workflow, and Tips & Tricks. All videos use instructor descriptions from Laserfiche <br />Certified Professionals. The Training Center provides the following benefits: <br />• 24/7 access to on -demand Laserfiche training videos and other resources <br />• Reduction in training expenses <br />• Caters to all skill levels from Basic Users to Advanced System Administrators <br />• Unlimited access for your entire organization <br />• User determined schedule and pacing <br />• Reduction in internal support <br />• Increased efficiency through improved internal usage/adoption <br />• Instant/budgeted training available in the case of employee turnover <br />• Enhance your organization's internal Laserfiche training program <br />• Increased user productivity <br />