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• Respond to coverage or other insurance policy questions as may be presented by the County. • At least annually, present to County staff a written review, with the premium/claims history of the County, for the policies purchased. • Coordinate with the County about 120 to 150 days prior to renewals on giving estimates of renewal changes in premium, coverage, policy terms, etc. and in collecting needed renewal rating and background information. • Present renewal pricing and policy changes to the County at a minimum of forty five (45) days before renewal or at a time agreed upon with the County. • Obtain proposals from additional insurance markets and provide them to the County with a listing of all companies contacted, detailed spreadsheets of all submissions received and all rejection letters. • Provide the County with Probable Maximum Loss ("PML") studies. • Provide final, written renewal submissions to the County on a schedule agreed upon with the County to allow for review of renewals at appropriate County meetings. • Promptly provide rating data, premium/claims history and other information at the request of the County. • Fully disclose insurance policy premiums, commissions or all other remuneration, including that of intermediaries, received for the sale of such policies. • Permit the County to conduct an audit of all remuneration/revenues attributable to the County's account and to fully cooperate with persons designated by the County to perform such audit. LOSS CONTROL SERVICES • Develop, with the County's assistance and involvement, loss control programs and strategies, including educational training, seminars, research and analysis of loss trends, and develop communication materials. Provide, at a minimum, quarterly reporting detailing the loss control activities and results. CLAIMS ADVOCACY • Participate in claims review meetings to ensure accuracy of reserves and effective claims management. Attachment A Page 2 of 3 66