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(k) Services to be provided by ESi under this Agreement do not include assistance with third party <br />products; training; installation of plug -ins, boards or modules; API support; or board building; or <br />maintenance, repair or correction of errors, defects or other operational or performance defects caused by <br />Software configuration, modification, enhancement or programming provided by any party other than ESi <br />or an ESi-certified technician. Any professional services described in this Section 2(k), or services <br />required to repair or correct the errors and defects described in this Section 2(k), shall be provided on a <br />fee -for -services basis at rates consistent with the ESi published price list in effect at the time services are <br />rendered. <br />(1) Licensee may request performance of additional services by ESi. Such services shall be invoiced <br />separately by ESi at the current published rate for labor and actual costs for materials and travel, if <br />applicable. <br />Rev. 01/13/2014 <br />