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(6) Continue Work with the Private Sector to Improve Relationships with the County <br />There was a consensus among the Commissioners that negativity needs to be eliminated. <br />Commissioner Flescher expressed that he would like to see a user-friendly tracking <br />system (computer), be installed in the Building Department so customers could track the status <br />of their permitting process <br />Administrator Baird acknowledged that a tracking system had already been instituted, but <br />said it needed to be made more user-friendly. Likewise, staff has been looking at installing <br />different software in the Utility Department, so payments can be processed on line. <br />Commissioner Davis acknowledged that most of the complaints he had heard dealt with <br />the building and permitting process, probably because of the ordinances that staff is required to <br />follow, as well as the lack of understanding the process. <br />Community Development Director Bob Keating informed Commissioner Flescher that an <br />online tracking system for building permits had been in place for over six months. He told the <br />Board how the Expedited Permitting Committee had identified and resolved a number of issues <br />that will make the process more streamlined and customer friendly. <br />Commissioner Flescher recommended the terminal tracking system be marketed better. <br />Director Keating responded to questions and comments from the Board regarding re - <br />submittals and stricter timelines <br />6 <br />February 5, 2009 <br />Workshop — Goals for 2001 <br />• <br />• <br />Mt 136 P6 747 <br />