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r.r/-L!c:2r Indian River County 4550 41st St Vero Beach, FL 32967 Dear Valued Partner, !ABM READY a TRUEBLUE company Thank you for your continued partnership with Labor Ready. It's a relationship we value and look forward to growing, and we appreciate your trust in choosing us We want to let you know that we are facing an overall increase in the cost of doing business in 2014. This will impact your bill rate and is driven largely by these statutory increases: U nemployment Tax Increases: State unemployment funds continue to be under pressure due to unemployment and the length of time people collect benefits Many states have seen their Federal Unemployment Tax rates increase. Many states are also passing interest assessments on to employers based on their own federal loan repayment terms. As a staffing company, state and federal unemployment taxes are a fixed element of our pricing, and we have to pass those increases on. Rising Workers' Compensation Costs: We have a strong safety program, and it is our highest priority to bang our Temporary Workers home safely every day. Unfortunately, insurance and medical costs continue to climb. Minimum Wage Increases: Many states are increasing minimum wages next year, and when they do we must adjust our rates accordingly. Most of these increases are effective the beginning of 2014, and bill rates will reflect these changes at that time. For states with minimum wage increases effective mid -year, we will wait until mid -year to adjust those minimum wage rates. (This includes CA and MA that we know of so far, there may be more as states announce their plans for next year.) These cost impacts will increase your bill rate a minimum of increase rate 3% in the state of Florida. Your Account Representative will review your account before the end of the year and determine your final bill rate increase. That rate will be effective January 1, 2014 and may increase further if statutory rates change. Affordable Care Act (ACA): TrueBlue is a compliance leader and will be in compliance with all aspects of the ACA. While we will not increase our rates as a result of the ACA in 2014, we do expect changes in 2015. We take our pricing decisions seriously and respect the impact it has on your business. We make every effort to control our own costs for ourselves and our customers. Your account representatives are always available to discuss our partnership and assist you with any concerns or questions you may have. We look forward to strengthening our partnership with you next year Best regards, i ; ,/ , Wayne Larkin P resident, Labor Ready Executive Vice President, TrueBlue I 44 44 4 • LABOR READY SPARTAN' J CLP (Pinile. CENTERLINE 29