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D Sequoia Voting Systems, Inc. rev: 03/31 /2003 SEQroUOIA y4 03 Nng systems @ 0 3 .6 g4 AVC Edge Extended Warranty Agreement This AVC EDGE® hardware warranty agreement ( "Agreement") is made this 2nd day of January, 2003 by and between Sequoia Voting Systems , Inc, a Delaware Corporation, having its principal place of business at 7677 Oakport Drive, Oakland, CA ( " Sequoia") and Indian River County, Florida, having its principal place of business at 1840 - 25th Street, Suite N- 109 , Vero Beach, Florida 32960 ( " Customer" ) . The equipment described in Attachment I shall be covered by the AVC EDGE® extended warranty for the period of one year, from January 1 , 2003 through December 31 , 2003 . Scone of Service This extended warranty shall include the following : 1 . Sequoia will provide all repair parts to replace those which have been broken through normal wear and tear, as determined by Sequoia Voting Systems„ without charge to the Customer as long as this Agreement remains in force . Defective components or materials should be returned at the Customer's expense to Sequoia in accordance with Sequoia's instructions , upon receipt from Sequoia of a Return Material Authorization Number ( "RMA " ) and shipping instructions . Goods returned in accordance with the foregoing procedures shall be replaced or repaired, at the option of Sequoia, and returned to the Customer via United Parcel Service within 30 days and where possible at least 14 days prior to an election. Special handling on expedited shipments shall be at the customer's expense . 2 . Sequoia will provide telephone support to answer questions on equipment use or repair during normal business days between 8 : 00 a. m . and 5 : 00 p . m. EST . 3 . Sequoia will waive the tuition for its normally scheduled training classes . 4 . Sequoia will provide to the Customer software upgrades, which may become available from time to time . Such upgrades shall be installed by the Customer. They shall be at no cost, unless additional or new program or configuration chips are necessary, in which case the Customer shall purchase such chips at the cost then in effect. Price and Payment In consideration of the above services , the Customer shall pay Sequoia $ 50 . 00 per machine . This shall be payable in advance and shall be due within 30 days of invoicing. Should Customer fail to pay billings or other charges as may be called for under this Contract within thirty (30) days of the submission of the invoice, Sequoia may, at its option, refuse to continue service of the equipment. Limitations 1 . This agreement does not require Sequoia to repair or replace : A . paper, seals , batteries, or other consumable parts or supplies, Page 1