My WebLink
|
Help
|
About
|
Sign Out
Home
Browse
Search
2009-336
CBCC
>
Official Documents
>
2000's
>
2009
>
2009-336
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
3/18/2016 10:47:14 AM
Creation date
10/1/2015 4:04:10 AM
Metadata
Fields
Template:
Official Documents
Official Document Type
Agreement
Approved Date
12/15/2009
Control Number
2009-336
Agenda Item Number
12.J.5
Entity Name
N. Harris Computer Corporation
Advance Utility Systems
Subject
Utility Billing Systems Software
Supplemental fields
SmeadsoftID
10928
Jump to thumbnail
< previous set
next set >
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
306
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
View images
View plain text
ADVANCED <br /> 5 . 5 Proposed Application Software and <br /> Offsite Database Management & <br /> Maintenance <br /> Vendor must provide a description of the general software package and provide a <br /> description of each proposed module, report writers, and toolsets. Additionally, the <br /> vendor should provide a detailed description of the offsite database management or ASP <br /> offering with annual maintenance/service charges. <br /> The vendor must explicitly state the name of any third-party products that are part of the <br /> proposed utility billing software to the County. <br /> The following is a detailed description of the main functionality included with CIS Infinity . <br /> Account Management <br /> CIS Infinity' s user interface is designed to provide access from the account inquiry screen to <br /> all customer information with the click of a mouse. CIS Infinity retains all customer history <br /> including calling history, correspondence notes, comments, service orders, usage, credit and <br /> payment for an unlimited period of time . It can manage single accounts, master accounts <br /> and temporary accounts . CIS Infinity also provides access to available and installed service <br /> offerings, product offerings, equipment offerings and program offerings . <br /> Utilities need to use the customer account for multi views into account transactions, <br /> consumption, payments, billings and adjustments . Account specific notes are readily <br /> handled by CIS Infinity . Menus are dynamic and as such users can decide what to call files <br /> and how the menus are to be organized . <br /> Navigation throughout CIS Infinity is simple. All information associated with a customer is <br /> available on a single, easy to read window . Common functions are available on the toolbar <br /> at the top . Below the toolbar is the Customer Information Band, which provides the most <br /> commonly accessed data at a glance. Seventeen well-organized tabs provide further <br /> information regarding the account. Data associated with that tab is available in the center of <br /> the window along with functional buttons . Accounts are located by simply typing the <br /> account number at any location throughout the software. A detailed search is available <br /> which may be customized to locate particular criteria. Clicking ' More' on the toolbar <br /> exposes a browser-like history of the most recently accessed accounts . <br /> Indian River County , FL 14 <br />
The URL can be used to link to this page
Your browser does not support the video tag.